Top Tech Jobs & Startup Jobs in Charlotte, NC

Build, maintain, and improve production AI services for document understanding including LLM pipelines, background jobs, databases, and internal tools. Implement features, debug production issues, write tests, and contribute to evaluation frameworks to improve model quality and system reliability. Collaborate with a small engineering team and take increasing ownership over platform components.

Build and maintain backend services and APIs, write unit tests, debug and optimize systems, support migration from Supabase to cloud, improve reliability, and integrate AI/RPA workflows while learning under senior mentorship.

Lead full-stack engineering for a browser extension and backend services, drive AI integrations with strong data privacy, mentor and recruit engineers, manage complex integrations, ensure code quality and SOC2 compliance readiness, and make architectural decisions to scale the platform.

Build and maintain responsive, accessible React/NextJS web interfaces and support Chrome extension development (Manifest V3). Integrate with backend APIs or WebSockets, optimize performance, write tests, perform code reviews, monitor and document extension and web app behavior, and collaborate with cross-functional teams.

Generate new business through inbound and outbound outreach, qualify leads, book demos, support early onboarding, manage pipeline in CRM, collaborate with sales leadership to refine messaging, and help prospects understand pricing and use cases to drive adoption.

Sell Gaya to mid-market and enterprise insurance brokerages by building and managing a pipeline, using Apollo/Clay/LinkedIn Sales Navigator, running account-based outreach, mapping stakeholders, conducting discovery calls, qualifying and closing deals, and handing off new accounts to onboarding.

Own post-sale onboarding: run initial calls, get clients hands-on with the browser extension, respond to support, monitor usage, collect product feedback, schedule check-ins, and drive activation and retention.

Lead backend development to scale and harden API infrastructures, implement unit testing playbooks, optimize core algorithms, support migration from Supabase to a robust cloud provider, ensure system reliability and scalability, collaborate with frontend and DevOps, and integrate AI workflows and RPA where applicable.

Lead and optimize new-customer onboarding to accelerate time-to-value. Instrument product flows, define and track activation metrics, run experiments, and translate behavioral insights into a prioritized roadmap. Collaborate with customer success, sales, support, data, and engineering to ship, measure, and iterate on features end-to-end.

Own post-sale onboarding: run initial setup calls, guide clients hands-on, answer questions, flag product issues, schedule follow-ups, and build relationships to drive customer activation and long-term retention.