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Top Customer Success Jobs in Charlotte, NC
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage and coach retention agents to enhance customer satisfaction, achieve retention goals, and improve performance in a call center environment.
Top Skills:
Billing SystemsCable CommunicationsInternetVideoVoice
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage retention agents to prevent customer disconnects and promote core products. Provide coaching, monitor performance, and enhance customer experience.
Top Skills:
Billing SystemCable Communications ProductsDataVideoVoice
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage agents focused on customer retention, ensuring satisfaction while upselling products. Analyze performance data and coach teams to meet retention goals.
Top Skills:
Cable Communications ProductsCustomer Service Software
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