Top Tech Jobs & Startup Jobs in Charlotte, NC

As a Principal Product Marketing Manager at Kentik, you'll develop and own GTM plans for enterprise solutions, create messaging, and partner across teams to support product launches and drive business impact.

Design and prototype UX solutions for a complex observability platform: gather requirements, iterate prototypes, collaborate with PMs and engineers, present designs to stakeholders, improve accessibility and usability, and produce UI artifacts from low- to high-fidelity.

Lead individual contributor on the KDE Query team to design, scale, and optimize a high-performance distributed query layer. Improve query speed, throughput, and latency, collaborate with product, support, and sales, and solve high-visibility, data-intensive engineering problems for large-scale network telemetry.

The Strategic Customer Success Manager builds executive partnerships, manages strategic accounts, drives value realization, and ensures customer renewal and growth.

Drive the Kentik NMS product roadmap: prioritize features, translate customer and operational needs into specifications, partner with engineering to deliver device monitoring, fault management, alerting, configuration visibility, and performance analytics, engage customers for feedback, and support features across the full product lifecycle.

Lead full life-cycle recruiting for revenue-generating roles across multiple geographies. Partner with business leaders to develop TA strategies, source active and passive candidates (LinkedIn), manage candidate experience, optimize processes to reduce time-to-fill, and use Greenhouse ATS to track and deliver high-quality hires.

Lead and mentor the Ingest and Network Data teams to design and scale high-performance data ingestion and real-time enrichment systems. Define requirements and success metrics, contribute hands-on to new and maintenance projects, drive engineering best practices, collaborate cross-functionally, and participate in hiring.

Lead design and scaling of a high-performance, data-intensive storage layer for network telemetry. Co-own multi-year roadmap, collaborate with product/support/sales, and solve challenging distributed storage and query-performance problems at large scale.

Lead global Customer Experience operations to scale onboarding, adoption, retention, and expansion. Drive renewal and expansion forecasting, capacity and coverage planning, CX tech (Gainsight/Salesforce) strategy, executive reporting, and cross-functional programs to improve retention and Net Revenue Retention (NRR).

As a Senior Backend Engineer for Kentik's Network Data Team, you will enhance network observability services, collaborate across teams, and solve complex engineering challenges using high-performance software built in Go.