Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead and oversee end-to-end long-term disability claims operations, ensuring regulatory compliance, optimizing processes, managing risk and finances, and directing a team of claims professionals. Partner with cross-functional stakeholders, implement data-driven improvements, and deliver executive reporting to drive efficient, fair, and cost-effective claims outcomes.

The recruiter will be responsible for acquiring out-of-network dentists for MetLife's Preferred Provider Network, requiring negotiation skills and recruitment strategy development.

As a Senior Operations Quality Claims Analyst, you will conduct quality evaluations of LTD claims, analyze data for trends, coach associates, and drive operational excellence.

The Senior Operations Quality Analyst evaluates disability claims, identifies trends, provides feedback for quality improvements, and coaches associates to enhance claim handling performance.

The Senior UX Strategist will guide cross-functional teams in defining user experience strategies, utilizing human-centered design to enhance customer engagement across MetLife platforms, and ensuring business objectives are met through effective UX practices.

Support Global IAM by developing automation, Python ETLs, microservices, and containerized deployments. Build data-driven solutions, create visualizations, implement CI/CD, and ensure testing and performance for scalable identity/data systems.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

The Inbound Sales Rep engages with pet parents to sell insurance policies, manage inquiries, and meet sales goals in a call center environment.