Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage and supervise a Title IV-E eligibility team to ensure compliance with federal and state laws. Oversee QA, performance metrics, audits, trainings, and client communications. Use data analysis tools to drive improvements, maintain SOPs and training materials, and collaborate across teams to meet contractual obligations and improve accuracy and efficiency.

Advise state agencies on SNAP eligibility operations and quality assurance: analyze QC findings, perform case reviews, identify root causes, develop improvement strategies and tools, coach staff and leaders, and support implementation and change management to reduce payment errors and improve efficiency.

Lead client-facing and internal project activities for the Social Security Advocacy Management Services program. Supervise team leads, manage deliverables, ensure compliance with federal/state laws, monitor performance, develop training and SOPs, maintain QA processes and reporting, drive continuous improvement, and support operational initiatives using data analysis tools.

Serve as a senior business analyst on public-sector technology consulting engagements: produce analytical deliverables, analyze RFPs and proposals, ensure project quality and regulatory compliance, manage client relationships and stakeholder communication, support PMO practices, and perform IT-related tasks (system analysis, code development, software engineering) as needed to streamline operations and meet client objectives.