Top Tech Jobs & Startup Jobs in Charlotte, NC

Deploy, upgrade, and maintain High-Speed Data infrastructure supporting DNS, DHCP, DOCSIS provisioning and related platforms. Perform Linux (CentOS/RHEL) administration, scripting/automation (Python, Bash, Ansible, Docker), vendor management, troubleshooting, LLD documentation, project work, training, and on-call support to ensure availability and security of HSD services.

Lead strategy and execution for customer retention and lifecycle management across residential internet customers. Own onboarding, engagement, churn reduction, loyalty, predictive analytics, personalization, and cross-functional programs to improve customer lifetime value, reduce churn, and drive measurable financial outcomes.

Serve as business owner for customer- and associate-facing technology platforms: define vision, roadmaps, requirements, governance, vendor relationships, measure adoption and value, partner with engineering and cross-functional teams to deliver improved customer and associate experiences.