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Guideline

Participant Support Specialist

Reposted 19 Days AgoSaved
Remote
United States
70K-70K Annually
Junior
70K-70K Annually
Junior
Fintech
The Participant Support Specialist will handle Tier 2 participant inquiries, troubleshoot technical issues, manage customer communications, and collaborate with various departments to ensure customer satisfaction.
Top Skills: ConfluenceJIRASalesforce
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Guideline

Talent Network | Customer Experience (Support, Onboarding)

Reposted 22 Days AgoSaved
Remote
United States
Entry level
Entry level
Fintech
Join Guideline's talent pool for future customer-related roles, showcasing your detail-oriented and process-driven skills to support business functions.
Top Skills: Google WorkspaceSalesforceZendesk
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Guideline

Operations Associate

Reposted 22 Days AgoSaved
Remote
United States
72K-87K Annually
Entry level
72K-87K Annually
Entry level
Fintech
The Operations Associate supports operational workflows through process improvements and data analysis, collaborating across teams to enhance client experiences and compliance.
Top Skills: BigQueryData StudioExcelGoogle SuiteLookerSalesforceSQLTableau
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