Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide B2B technical support through phone, email, tickets, and chats. Troubleshoot product and service issues, maintain current product and policy knowledge, deliver professional customer assistance, escalate complex issues to Tier 2, and collaborate effectively with internal teams while working independently in a fast-paced environment.

Drives new business within an assigned geography or vertical through cold outreach, lead generation, full-cycle sales, product demonstrations, proposal reviews, and contract activation. The role manages prospect pipelines, schedules meetings, develops customer relationships, maintains Salesforce activity records, and sells Keeper’s identity and privileged access management solutions to IT organizations in Portuguese and English.

Administer and improve global sales compensation programs, including commission plans, quotas, calculations, adjustments, reporting, reconciliations, and dispute resolution. Partner with Sales, Finance, HR, and Operations to ensure accurate, timely payments. Audit Salesforce and Tableau data, support compensation plan design, manage multi-currency calculations, document processes, and automate manual workflows using advanced spreadsheet tools and macros.

Lead North American private-sector enterprise sales by developing new-logo strategy, exceeding revenue targets, building and managing high-performing sales teams, and establishing scalable sales processes. Drive complex enterprise sales cycles, partner with channel teams, maintain pipeline coverage, represent the company at industry events, monitor performance metrics, and collaborate with marketing, product, customer success, and leadership on go-to-market strategy.

Designs and executes backend, API, database, integration, regression, performance, and security tests for Keeper’s enterprise applications. Validates MySQL queries, schemas, data integrity, distributed cloud services, and REST API behavior. Collaborates with engineering and product teams to resolve defects, manages QA documentation and test reporting, and contributes automated testing to CI/CD workflows. The role also supports testing of security-sensitive functionality and uses AI-assisted tools for test design, troubleshooting, analysis, and documentation.

Tests Keeper’s web-based Admin Console and backend APIs for functionality, usability, reliability, security, and regression issues. Creates and maintains test cases, validates authentication and role-based access controls, performs cross-browser and API testing, documents defects, tracks coverage, and collaborates with Engineering and Product teams on releases and fixes. Uses AI-assisted tools to support test design, troubleshooting, analysis, and documentation.

Test and validate Keeper’s native iOS applications across iPhone and iPad devices, iOS versions, network conditions, and user configurations. Responsibilities include functional, regression, integration, exploratory, usability, API workflow, and release testing; documenting and troubleshooting defects; maintaining test plans and regression suites; collaborating with Engineering and Product; supporting App Store releases; and identifying automation opportunities using mobile QA tools and AI-assisted platforms.

Provide hands-on technical leadership for Keeper’s cross-platform browser extension architecture. Design secure, scalable solutions using JavaScript and TypeScript; guide extension components, messaging, storage, APIs, native integrations, performance, and reliability. Lead architecture and design reviews, security collaboration, modernization efforts, and cross-functional technical decisions while mentoring senior engineers. The role requires broad full-stack expertise across cloud infrastructure, distributed systems, databases, application security, CI/CD, and modern web technologies.

Designs, develops, and maintains automated test frameworks and suites for native Android applications. Integrates mobile testing into CI/CD pipelines, executes tests across emulators and physical devices, investigates failures, improves application testability, and validates behavior across Android versions and device configurations. Collaborates with Android Engineering, QA, and Product teams while contributing to automation architecture, tooling standards, and testing best practices.

Build and maintain automated test frameworks and suites for native iOS and Android applications. Integrate mobile automation into CI/CD pipelines, execute tests across simulators, emulators, and physical devices, investigate failures, improve testability and coverage, and contribute to automation architecture and testing standards. Collaborate with Mobile Engineering, QA, and Product teams while using AI-assisted tools to improve development, debugging, analysis, documentation, and workflow efficiency.