Top Tech Jobs & Startup Jobs in Charlotte, NC

Monitor and respond to real-time security alerts across endpoint, identity, email, and cloud environments. The analyst communicates with customers, investigates EDR telemetry, logs, forensic artifacts, Microsoft 365 threats, BEC, and AITM attacks, and provides remediation guidance. The role also supports incident detection processes and countermeasures while developing cybersecurity, systems administration, network analysis, scripting, and AI-assisted security operations skills. Candidates must work a hybrid 4x10 schedule, including one weekend day.

Owns the operating model for the Office of the CISO, including planning cadences, governance, executive reporting, metrics, stakeholder forums, budgeting, and tool governance. Prepares leadership and Board-level communications, facilitates cross-functional alignment, manages Office of the CIO deliverables, and oversees the Crowd for Crowd program. The role also drives AI-enabled workflows, reporting standards, process improvements, and program adoption across cybersecurity operations.

Leads and develops a team of 6–8 Corporate Account Managers responsible for upselling, cross-selling, renewals, and full-cycle sales to small and midsize businesses. Coaches representatives, improves sales strategies and close rates, recruits and trains new hires, collaborates with sales engineering and channel teams, manages pipeline and forecasts, and participates in customer engagements to drive expansions and renewals.

Designs, implements, and operates multi-region cloud and hybrid networking infrastructure. Develops Terraform modules and infrastructure standards, supports AWS architectures, cloud migrations, and data center exits, and contributes to architecture reviews, compliance-aware delivery, CI/CD enablement, documentation, and observability. Collaborates with platform, security, architecture, compliance, and engineering teams to improve scalability, automation, reliability, and operational efficiency.

Build and maintain CrowdStrike’s golden-image platform and automated pipelines across Linux, macOS, and Windows. Develop Python automation for image builds, validation, drift detection, and testing; manage infrastructure as code with Ansible, Packer, and Terraform; integrate Jenkins, GitLab CI, and Artifactory; and support image lifecycle operations. The role includes troubleshooting production issues, security hardening, compliance collaboration, documentation, cross-team partnership, and participation in on-call rotations.

Leads the AI Solutions organization, including hiring, technical direction, intake, prioritization, staffing, architecture review, delivery, and production readiness. Converts internal AI requests into build plans, allocates virtual engineering and product teams, establishes standards for security, privacy, reliability, evaluation, and cost, and ensures successful handoffs. The role also develops reusable AI solution patterns and partners with executive, business, platform, architecture, privacy, and security stakeholders.

Assess customers’ Falcon environments, identify security-posture gaps, recommend remediation, and contact customers regarding standards misalignment. Document and resolve issues within SLAs, produce service reports, coordinate troubleshooting with support and internal teams, and promote customer satisfaction. The role requires cybersecurity experience, threat detection and incident response knowledge, operating-system proficiency, strong customer communication, and the ability to use AI technologies to improve workflows and decisions.

Assess Falcon Complete customer environments, identify security posture gaps, recommend remediation, and guide customers toward Falcon standards. Document and resolve issues within SLAs, produce service reports, communicate directly with customers, and coordinate with internal support and technical teams. The role requires cybersecurity experience, threat detection and incident response knowledge, strong communication, operating system expertise, and the ability to use AI technologies to improve workflows and outcomes.

Develop and operate CrowdStrike’s internal cloud management platform and mission-critical CI/CD pipelines. Build APIs and UIs using Go and TypeScript, improve developer productivity, integrate tooling, maintain cloud-native infrastructure, and support secure, highly available software delivery systems. Collaborate with development, infrastructure, security, and SRE teams, ensure SOC2-aware processes, and participate in on-call operations.

Lead technical marketing for Falcon Secure Access by creating demos, labs, workshops, and technical content that translate secure access, browser security, Zero Trust, and AI security capabilities into market-facing messaging, sales enablement, and go-to-market strategy. Collaborate cross-functionally to drive adoption and competitive differentiation.