Top Tech Jobs & Startup Jobs in Charlotte, NC

The Business Analyst gathers and documents business and system requirements, translates business needs into technical specifications, defines user stories and acceptance criteria, maps processes, facilitates stakeholder sessions, and collaborates with product, design, and engineering teams. The role supports Agile product delivery, UAT planning, implementation validation, risk identification, process improvement, and lifecycle documentation.

The Payments Business Analyst gathers requirements, analyzes payment flows, defines API and integration specifications, and supports payment integrations with banks, gateways, and fintech partners. The role coordinates with product, engineering, compliance, and business stakeholders; documents transaction rules and reconciliation processes; supports testing and issue resolution; and ensures payment solutions meet regulatory, risk, privacy, and operational standards.

Assists with building and maintaining CI/CD pipelines, provisioning infrastructure, managing cloud resources, monitoring systems, automating deployment tasks, troubleshooting environments, and supporting reliable software releases. Collaborates with development and QA teams, documents DevOps processes, and helps maintain system uptime. The role requires familiarity with cloud platforms, version control, CI/CD tools, scripting, Linux, and containers.

Analyzes product and user data to generate insights, track KPIs, build dashboards, support A/B testing, and identify product improvement opportunities. Collaborates with product, engineering, and data teams to answer business questions, document findings, and present recommendations. Requires foundational SQL, spreadsheet, visualization, analytics, product metrics, Agile, and Jira knowledge.

Supports the setup, maintenance, stability, and configuration of QA and test environments. Assists with CI/CD pipelines, automated and manual test infrastructure, test data, tool integrations, monitoring, troubleshooting, and deployment validation. Documents configurations and collaborates with QA, DevOps, and engineering teams to improve test execution efficiency.

Lead Salesforce Sales Cloud implementations from discovery through deployment. Gather requirements, configure sales processes, automate workflows, build dashboards and reports, and collaborate on integrations and customizations. Train users, facilitate stakeholder workshops, and improve sales productivity, pipeline visibility, forecasting accuracy, and CRM effectiveness.

Gather and document business and technical requirements; create user stories, process flows, and functional specifications; analyze workflows and integrations; support testing, UAT, defect tracking, and traceability; and participate in Agile ceremonies while collaborating with product, engineering, QA, and business teams.

Leads the design, development, and optimization of ServiceNow data solutions and enterprise integrations. Builds data models, pipelines, transformations, and REST/SOAP APIs while ensuring accuracy, performance, governance, and security. Collaborates with technical and business stakeholders, troubleshoots complex integration issues, supports upgrades and migrations, and improves data workflow automation.

Build and own outbound sales development from the ground up by creating prospect lists, executing multichannel campaigns, optimizing outreach sequences, qualifying leads, conducting discovery calls, maintaining email deliverability, updating Salesforce records, and reporting on meetings and pipeline performance.

Designs and leads cloud architectures for enterprise clients across AWS, Azure, and GCP. Responsibilities include cloud-native design, legacy infrastructure modernization, large-scale migrations, multi-cloud and hybrid-cloud strategy, security and governance, cost optimization, and performance tuning. Success is measured by scalable, reliable infrastructure, successful migrations, and improved cost efficiency.