Top Tech Jobs & Startup Jobs in Charlotte, NC

Own the technical customer journey for large enterprise accounts, from onboarding through adoption, retention, and expansion. Provide proactive product guidance, manage customer-facing technical projects, troubleshoot complex systems, coordinate escalations with Support and Engineering, and communicate customer use cases to influence product improvements. Partner closely with Sales and cross-functional teams to maximize Hightouch adoption and customer value.

Drive enterprise sales by building high-value account pipelines, conducting outbound prospecting, executing land-and-expand strategies, leading discovery calls, delivering tailored solutions, and exceeding sales targets. Collaborate with Sales, Marketing, and Product teams to support customer outcomes and contribute to a fast-growing technology startup.

Design and launch 0-to-1 AI-powered marketing tools for Hightouch’s Agents product suite. Responsibilities include rapid prototyping, customer research, synthesizing usage data and feedback, shaping product strategy, and collaborating with designers, engineers, and product managers. The role requires strong visual, UI, and interaction design skills, comfort with ambiguity, curiosity about AI, and rapid iteration in a remote-first environment.

Build and scale high-throughput streaming infrastructure that ingests, forwards, and computes on billions of behavioral events in real time. Own projects end to end, solve customer scaling challenges, and influence the technical roadmap. The role focuses on distributed systems capable of processing millions of messages per second with very low latency, supporting real-time personalization and AI-driven marketing products.

Source technical candidates for engineering roles by partnering with hiring managers and recruiters, accurately mapping role requirements to talent, generating high candidate volume, developing creative sourcing strategies, writing engaging outreach, and using recruiting metrics to guide performance. The role reports to the Head of Technical Recruiting and supports the company’s goal of significantly expanding its engineering team.

Lead creative design for enterprise email and lifecycle marketing engagements. Translate brand guidelines into AI-powered workflows, prompts, reference libraries, and guardrails that produce on-brand campaigns. Create high-quality email creative, optimize campaigns through A/B testing, shape product workflows and model behavior, and document scalable creative best practices. Collaborate directly with enterprise marketing teams, Solutions Engineering, Product, and Engineering.

Sell Hightouch’s solutions to mid-market companies through full-cycle sales, including discovery, relationship building, strategic deal management, and value selling. The role requires a self-starting, coachable professional with strong communication, interpersonal, problem-solving, and adaptability skills. The Account Executive will manage varied deals across industries and personas while contributing to a rapidly growing remote-first startup.

Generate top-of-funnel leads for Hightouch’s EMEA sales team through cold calls, emails, text, LinkedIn, and marketing campaigns. Research target accounts, personalize outreach, guide prospects toward free trials, engage new signups in Slack, schedule sales meetings, and help improve SDR processes and strategies. Fluent German is required to support the DACH sales team.

Sell Hightouch’s AI-powered Ad Studio to mid-market performance marketing teams. Build consultative relationships with paid social, paid search, creative, and growth leaders; conduct discovery, develop the sales motion, shape positioning and ICP, and close full-cycle deals. This founding-team role requires adaptability, strong communication, strategic selling, and comfort operating without an established playbook.

Build enterprise control-plane products for managing Hightouch deployments at scale. Responsibilities include developing roles, permissions, and access control; creating change-management tools for evolving data models and warehouses; and helping customers understand and optimize warehouse performance and costs. The role requires backend and distributed-systems architecture, asynchronous workflows, scalability, reliability, product thinking, and engagement with product specifications.