Top Tech Jobs & Startup Jobs in Charlotte, NC

Own and execute SEO strategies across three brands, covering keyword research, content and on-page optimization, technical audits, link building, local SEO, analytics, and reporting. The role requires improving organic rankings, traffic, conversions, and visibility while collaborating with content, marketing, sales, and development teams. Responsibilities include managing crawlability, indexation, Core Web Vitals, backlinks, Google Business Profiles, competitor analysis, and SEO performance recommendations.

Create digital advertising and marketing designs, including banners, display ads, social media creatives, promotional materials, landing pages, mailers, branding, packaging, and website elements. Collaborate with marketing teams to translate campaign and product concepts into visual solutions, maintain consistent brand styles, incorporate performance data, provide creative input, and deliver high-quality work on tight deadlines.

Manage the product knowledge base, FAQs, process guides, and AI-driven support content. Translate complex technical concepts for diverse audiences, optimize Freddy AI responses, establish content governance, analyze customer queries, identify documentation gaps, collaborate with product, engineering, and support teams, and track knowledge-base usage, AI resolution rates, and self-service adoption.