Top Tech Jobs & Startup Jobs in Charlotte, NC

Drive AI-led business transformation across multiple B2B software companies. Discover operational challenges, map processes, perform root-cause analysis, design future-state solutions, and implement improvements using AI, automation, systems, and data. Configure workflows, coordinate testing and adoption, build reports and dashboards, and measure outcomes. Work with business leaders and technical teams across Sales, Marketing, Support, Finance, HR, and Operations to convert ambiguous problems into practical, implemented solutions.

Provides first-level technical support for core banking software through phone, email, and chat. Troubleshoots and resolves client issues, researches defects, documents resolutions, and supports regression testing, UAT, bug validation, and software releases. The role also coordinates upgrades, maintains support documentation and knowledge-base content, identifies recurring issues, and suggests process improvements while delivering accurate, high-quality service to credit union clients.

Owns the health, performance, security, recovery, and lifecycle of SQL Server databases across production, staging, and development environments. Responsibilities include backup and restore validation, high-severity incident response, performance and index tuning, capacity planning, schema change management, environment provisioning, automation, and HIPAA compliance. The role supports customer-hosted, hybrid, and cloud environments while partnering with architecture, development, Support, and IT teams.

Build and deploy AI-powered business workflows across B2B SaaS companies. Responsibilities include transforming business processes, implementing automation and enterprise systems, creating dashboards and KPI reports, integrating APIs, supporting UAT, improving data quality, documenting procedures, and driving user adoption across Sales, Marketing, Support, HR, Finance, and Operations.

Lead hands-on architecture and development for a cloud-based IoT asset-tracking platform. Design scalable distributed systems, APIs, data models, and platform components; resolve complex performance and reliability challenges; and champion testing, CI/CD, observability, and security practices. Lead an agile engineering team, manage delivery, mentor and hire engineers, collaborate with Product and Operations, and drive adoption of AI development tools and AI/ML capabilities.

Source and qualify software acquisition opportunities for Embrace by identifying target markets, contacting CEOs, founders, owners, advisors, and investment professionals, and managing relationships throughout the acquisition funnel. The role owns Salesforce CRM processes, establishes business development KPIs, sets activity targets, develops sourcing strategies, coaches other business development resources, and collaborates with M&A leadership to evaluate opportunities.

Own a territory of government and commercial accounts, carry a sales quota, generate outbound pipeline, acquire new customers, expand existing accounts, and manage the full enterprise sales cycle from discovery through negotiation and close. The role requires exceeding quota, executive-level communication, persuasive proposals, and experience selling enterprise document, content, or data-capture solutions. Travel is expected at 25%–40%.

Own and expand named enterprise accounts across industrial verticals, including chemical, automotive, oil and gas, manufacturing, and food production. Build pipeline, run consultative 6–12-month sales cycles, engage multi-stakeholder buying committees, develop business cases, lead pilots, close six- and seven-figure opportunities, forecast in Salesforce, and achieve a $600K annual quota. Travel approximately 25%–40% to customer sites and industry events.

Sources software acquisition opportunities by identifying target companies, contacting owners and executives, building relationships with M&A professionals, managing Salesforce accounts, qualifying opportunities, setting business development targets, and meeting sourcing KPIs. The role also supports market analysis, develops outreach strategies, and coaches other business development resources.