Top Tech Jobs & Startup Jobs in Charlotte, NC

Maintain and optimize the Salesforce CRM: implement updates and integrations, build reports and dashboards, ensure security, provide end-user support and training, manage data migrations and vendor/partner integrations, write technical specifications and documentation, collaborate with project managers, designers, developers, and analysts to deliver CRM solutions.

Lead vision, strategy, and execution for unified platform engineering including CRM, contact center, DevOps, and MLOps. Oversee architecture, security, compliance (HIPAA, FedRAMP, NIST), vendor relationships, budgets, and talent development. Translate product needs into scalable, reliable platforms and report to CTO and executives while ensuring ethical, compliant AI/ML deployment.