Top Tech Jobs & Startup Jobs in Charlotte, NC

Senior product leader owning the Private Bank Digital North Star for Private Bank, Private Wealth, and Business Banking. Drive product strategy, roadmap, cross-functional delivery, and business banking capabilities (wires, RTP, bulk payments, entitlements). Ensure compliance, test-and-learn optimization, stakeholder communication, and mentorship of junior PMs while managing multiple pods through the full product lifecycle.

Build short- and long-term contact center forecasts, apply Erlang C and workforce methodologies, model staffing scenarios, produce FTE and cost projections, automate reporting, partner with WFM, operations, finance and vendors, and present data-driven capacity plans to leadership.

Lead data management and analytics initiatives for Private Banking: define data strategy, ensure data quality, integrate PB and Wealth data, enable dashboards and predictive models, mentor junior staff, and collaborate with AI and engineering teams to deliver personalized client insights.

Lead strategy and execution of experiential events for Private Bank clients across California, managing end-to-end event planning, vendor/venue contracts, stakeholder alignment, onsite execution, and post-event measurement to drive engagement and brand alignment.

Lead strategy and execution of high-impact experiential events for Private Bank clients in the East Coast region. Manage end-to-end event delivery including vendor/venue management, budgets, invitations, onsite execution, performance measurement, and stakeholder collaboration. Ensure brand alignment, report outcomes, and monitor industry trends to inform future experiences.

Underwrite and manage specialty lending credit requests and portfolio reviews for Private Bank and Wealth Management clients. Evaluate loan structures, perform financial and covenant analysis, prepare credit proposals, ensure policy compliance, monitor portfolio risk, and support audits and remediation. Collaborate with sales, credit risk, and senior stakeholders while mentoring team members and maintaining strong client service.

Lead a global team to own network security and load balancing platforms, drive automation and Zero Trust, manage audits/compliance, oversee vulnerability and incident management, and align product roadmaps with stakeholders and enterprise security requirements.

Support Citizens' sponsorship activations for the New Jersey Devils, New York Giants, and Shakespeare for the City. Act as on-site liaison, manage ambassador programs and schedules, distribute tickets and premium items, assist with lead generation and account openings, coordinate branch ticket distributions, and provide support for events, press, and virtual initiatives. Role requires nights, weekends, and travel across NJ/NY.