Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads a high-profile PBM client portfolio and supervises account executives, ensuring client satisfaction, retention, issue resolution, and relationship development. Manages escalations, onboarding support, strategic reviews, renewals, and client presentations while collaborating cross-functionally to improve processes and create account-management procedures. Mentors team members, monitors industry trends and regulations, and supports strategic planning and service delivery improvements.

The Legal Operations Specialist manages legal department workflows, technology tools, contracting processes, intake, metrics, reporting, and stakeholder coordination. Responsibilities include administering CLM and document-management systems, maintaining contract playbooks, training users, tracking KPIs and deadlines, supporting contract drafting and negotiation, assisting with budgets, and leading process-improvement initiatives across legal and business teams.

Manages non-standard healthcare billing operations, including invoice preparation, data validation, contract review, and reconciliation between ERP and adjudication systems. Analyzes multi-source billing data, investigates discrepancies, prepares journal entries and adjustments using SQL, and improves processes through automation. Partners with internal and external stakeholders across commercial, private, public, and government health plans while ensuring billing accuracy and procedural compliance.

Lead development of scalable backend systems, enterprise API integrations, data migrations, and cloud-native applications for a health technology platform. Build Python services using Flask and AWS serverless technologies, design PostgreSQL-backed systems, ensure security and observability, conduct code reviews, and provide technical leadership. Collaborate with product teams, clients, and stakeholders to gather requirements, make architectural decisions, and deliver complex integrations and software projects.

Leads analytics projects involving pharmacy and medical claims data, reporting frameworks, compliance, utilization, and financial insights. Partners with clients and cross-functional stakeholders to translate business questions into analyses and recommendations. Presents findings to technical and executive audiences, improves reporting methodologies, ensures data quality, mentors analysts, and contributes to scalable analytics standards and reusable assets.

Support and evolve cloud infrastructure, Snowflake administration, CI/CD pipelines, security initiatives, containerized workloads, and infrastructure-as-code practices. The role develops automation with Python and Terraform, supports AWS and Docker environments, assists with compliance and vulnerability remediation, reviews platform pull requests, and participates in a 24/7 production on-call rotation.

Owns relationships for a portfolio of commercial healthcare, employer, labor, and public-sector clients. Leads account strategy, renewals, client meetings, implementation support, issue resolution, regulatory compliance, retention, cross-sell and upsell opportunities. Coordinates cross-functional teams across operations, clinical, analytics, product, finance, underwriting, and compliance while translating data and market insights into client recommendations. Supports prospective sales, contract discussions, satisfaction goals, and process improvements.

Analyze and resolve integrated member accumulation data issues across internal systems and external partners. Monitor data exchanges, validate data integrity through audits and reconciliation, investigate errors, and coordinate issue resolution within service levels. Support projects involving vendor changes, client migrations, and client additions while ensuring accurate data transfers and adherence to company standards.

Manages healthcare data exchange operations, including EDI mapping, file transformation, validation, monitoring, troubleshooting, error resolution, partner onboarding, reporting, and process automation. The role supports medical, dental, and vision claims data while ensuring HIPAA compliance, data accuracy, and secure transfers. It collaborates with internal teams, clearinghouses, employers, providers, and third-party administrators to resolve issues and improve data integration processes.

Build and maintain secure, scalable AWS platform infrastructure, CI/CD pipelines, infrastructure-as-code tooling, container orchestration, databases, serverless services, and observability systems. Develop Python automation, support compliance requirements, improve platform performance and reliability, participate in 24/7 on-call operations, collaborate with development and security teams, and mentor junior engineers.