Top Tech Jobs & Startup Jobs in Charlotte, NC

Build, validate, deploy, and maintain forecasting, optimization, simulation, predictive, and cost-assessment models for digital assessment operations. Develop analytics pipelines, dashboards, and decision-support tools; improve operational efficiency, capacity planning, customer experience, and cost management. Partner with Product, Program, Operations, Technology, and Finance teams to translate analysis into decisions, shape the analytics roadmap, and identify new modeling opportunities.

Provides advanced customer support for PowerFAIDS, troubleshooting complex user issues, identifying root causes, documenting resolutions, and escalating software defects. The role also supports software testing, customer training, knowledge-base development, release documentation, and product improvement initiatives. It requires strong financial aid administration and Title IV expertise, independent judgment, customer communication skills, and the ability to manage multiple issues. The analyst also assists with user conferences and stays current on regulatory changes.

Owns the end-to-end business partner lifecycle for Teamship, including prospecting, outreach, conversion, onboarding, matching, scheduling, and ongoing support. The role ensures partner commitments are fulfilled, student program spots are filled, and business challenges are clearly scoped. It also improves systems, workflows, and resources for scalable program delivery while building trusted relationships with business leaders, educators, and other stakeholders.

Leads research operations across a complex portfolio by building prioritization, tracking, communication, publication, evidence repository, vendor, data, budget, and workflow systems. Partners with senior research leaders to improve accountability, visibility, sequencing, and execution. Synthesizes internal and external research evidence into actionable recommendations, standardizes operating processes, manages cross-team functions, and develops scalable infrastructure and team capacity without owning individual research projects.

Leads state policy strategy across Western states, developing prioritized state plans, assessing political and policy opportunities, coordinating cross-functional execution, responding to legislative developments, and advising senior leadership on investments and tradeoffs. The role requires multi-state policy expertise, coalition and stakeholder engagement, executive-level writing, strategic judgment, and external advocacy. It is fully remote with travel approximately 6–10 times annually.

Leads centralized operations portfolio management and planning across Product, Program, Technology, and Operations teams. Establishes intake, prioritization, planning cadences, roadmap alignment, dependency tracking, and operational reviews. Communicates portfolio priorities, risks, sequencing, and outcomes to senior stakeholders while using data to improve solution delivery, efficiency, and customer experience.

Lead accessibility for College Board assessments by writing and reviewing image descriptions, captions, headings, reader scripts, and braille notes. Remediate content to WCAG, Section 504, and ADA standards; conduct quality, usability, and application testing; resolve accessibility issues; and document standards and processes. Advocate for accessible design, synthesize research into recommendations, represent accessibility in cross-functional planning, and mentor colleagues on universal design and accommodations.

Produces technical vector graphics, maps, and illustrations across AP courses and formats. Maintains accessibility, brand, asset library, template, and documentation standards while adapting to shifting priorities and unfamiliar subject matter. Troubleshoots technical and workflow issues, collaborates with content experts and production colleagues, and contributes to process improvements in a deadline-driven environment.

Own project and portfolio management for prototype and pilot initiatives, including timelines, dependencies, risks, decision gates, intake, status reporting, and launch readiness. Manage the team’s knowledge and document systems, reusable artifacts, version control, review workflows, and decision records. Facilitate Agile planning activities and coordinate cross-functional contributors while ensuring initiatives remain organized, aligned, and decision-ready.

Leads full-stack development of scalable, reliable serverless and container-based applications using React, TypeScript, Node.js, and AWS. Designs infrastructure as code with AWS CDK, develops automated tests with Playwright, improves performance, conducts code reviews, and provides technical guidance. Collaborates with cross-functional teams in an Agile and DevOps environment while delivering cloud-based solutions and supporting internal content creation applications.