Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

This role involves executing and optimizing B2B outbound marketing programs, including email campaigns, for demand generation and revenue. Responsibilities include managing campaign execution, building prospect nurture programs, and measuring campaign performance to improve results.

As a Senior Applied AI Engineer, you will design, build, and maintain AI systems using LLMs and backend services, ensuring reliability and performance in production. Responsibilities include developing workflows, monitoring AI behaviors, and collaborating across teams to enhance engineering standards.

The Support Specialist delivers customer support, builds relationships, troubleshoots issues, collaborates internally, and improves support processes for a tech startup's AI fundraising platform.

Own monthly reconciliation, reporting, and compliance for Givzey and Version2.ai. Build and present financial forecasts and KPI-driven reports to CEO and Board. Manage AP, invoicing, collections, cap tables, 409A valuations, tax compliance, commission reporting, vendor onboarding, audits, contracts, and software license/insurance reviews.

Own post-verbal deal execution and renewals for a fast-growing SaaS: manage contract redlines and negotiations, coordinate with procurement/legal and Customer Success, maintain HubSpot deal records, track renewal pipeline, and scale into sales operations (reporting, process documentation, HubSpot hygiene, forecasting).

Own and evolve the AWS-based platform powering product and AI workloads. Design IaC (Pulumi), build CI/CD pipelines, manage observability, respond to incidents, support LLM workflows (Bedrock, SageMaker), and partner with engineering and ML teams to improve reliability, scalability, and developer experience.

Project-manage onboarding and data integrations for Version2.ai customers, leading CRM-to-platform integrations (SFTP/data exports), using Trello to track deliverables, engaging clients to meet timelines, liaising between clients and engineering, and creating documentation and processes to drive adoption and scalability.

Own account expansion and renewals within an existing customer base. Build executive relationships, partner with Customer Success to identify upsell opportunities, negotiate pricing and contracts, manage HubSpot opportunity records, and ensure timely renewals. Responsible for quarterly goals across expansion and renewal motions.