Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads the strategy, development, and operational rollout of digital workshop and mobile service products. Owns product vision, integrations, APIs, workflows, scheduling logic, data synchronization, system reliability, and vendor relationships. Partners with Retail Operations, IT, Engineering, and Technical Service to build scalable service platforms for Scout’s direct-to-consumer network. Defines operational KPIs, monitors system health, manages technical risks, and drives continuous improvement across pre-launch and production environments.

Supports the CFO and VP of Strategy & Brand through complex calendar management, executive meeting coordination, travel and expense arrangements, confidential information handling, presentations, communications, action-item tracking, leadership operating rhythms, onboarding, and special projects. The role requires strong judgment, discretion, organization, communication, and adaptability while working primarily in the Charlotte office and traveling occasionally for company events.

Develops corporate, executive, employee, employer-brand, and customer communications for Scout Motors. Responsibilities include copywriting, editing, proofreading, speeches, talking points, video scripts, social media, email campaigns, blogs, ads, and internal communications. The role maintains a consistent brand voice, translates complex topics into accessible content, collaborates across departments, and manages multiple projects and deadlines. It is primarily office-based in Charlotte with occasional travel to company locations and events.

Leads Aftersales business development by identifying new revenue streams, commercial channels, services, and strategic partnerships. Develops and negotiates supplier partnerships, service packages, promotions, and customer-focused offerings. Builds business cases, validates pricing and profitability, coordinates cross-functional implementation, and tracks performance. Evaluates market trends, competitors, customer expectations, and emerging technologies while using AI tools to accelerate analysis and innovation.

Own the Salesforce roadmap and product backlog supporting commercial operations, including customer acquisition, engagement, ordering, delivery, service, and ownership experiences. Translate business processes into scalable platform requirements, lead cross-functional implementation and governance, develop operational reporting, and identify responsible AI opportunities. Partner across Marketing, Sales, Fulfillment, Retail Operations, Customer Support, IT, and implementation teams while overseeing launch readiness, adoption, optimization, and executive communications.

Supports business continuity, crisis management, operational resilience, and disaster recovery programs across manufacturing, distribution, retail, and corporate functions. Responsibilities include maintaining continuity plans and business impact analyses, coordinating crisis response activities, conducting exercises and training, assessing operational and supplier risks, tracking corrective actions, preparing readiness reports, and collaborating with cross-functional stakeholders to improve organizational resilience.

Manage the master project plan for Customer Support and Training, including timelines, governance, dependencies, documentation, budgets, headcount planning, and milestone tracking. Lead meetings, decision tracking, workshops, and cross-functional initiatives supporting retail readiness. Coordinate vendor and agency documentation, statements of work, purchase orders, and milestone payments with Finance and Procurement. Maintain project information in Confluence and Jira and prepare executive-level presentations.

Manage automotive supplier development and production readiness from pre-production through mass production. Track milestones, monitor cost, quality, delivery, and risks, conduct supplier audits, produce readiness reports, and lead corrective actions. Collaborate with purchasing, engineering, quality, and logistics teams to resolve delays, quality concerns, and supply shortages. The role requires approximately 80% domestic and international travel and frequent in-office work.

Owns hands-on marketing operations, CRM campaign coordination, data hygiene, reporting, project workflows, vendor/RFP support, spend tracking, and issue resolution. Builds and validates Sigma dashboards, manages Jira projects and Salesforce campaign data, coordinates cross-functional launches, translates performance data into insights, and applies AI tools to improve operational efficiency. This senior individual contributor manages multiple concurrent initiatives in a primarily office-based environment.

Lead design and scale-up of automation tooling and CI/CD for Software Defined Vehicle platforms. Build test orchestration, SIL/HIL/cloud validation, developer productivity tools, OTA readiness, and integrate static analysis, security scanning, and telemetry to enable reliable, fast vehicle software releases.