Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead Commercial IT launch readiness and transition-to-run for customer support and retail support systems. Define runbooks, cutover and hypercare plans, escalation paths, monitoring, and operational governance. Coordinate cross-functional teams (IT Operations, Service Desk, Platform, Security, Data) to ensure production readiness, manage dependencies, and drive post-launch support at scale.

Own the vision, roadmap, and prioritization for Scout's Integrated Business Planning platform. Define the core planning artifact (demand, production, procurement, capacity, inventory, financials), write user stories and acceptance criteria, partner with IT on integrations and data, align stakeholders, build governance and decision-ready dashboards, and drive adoption so the platform becomes the executive forum's single source of truth.

Lead strategy, roadmap, and delivery for CRM, Customer 360, and connected revenue systems. Translate customer lifecycle and connected-services requirements into scalable system capabilities, data models, and integration plans. Partner with Product, Data/MDM, Engineering, Security, and Architecture; manage vendor relationships, backlog, integrations, identity resolution, reporting, and operational readiness to support subscriptions, memberships, charging, and recurring revenue.

Lead strategy, roadmap, and delivery of Commercial IT platforms supporting Sales, Marketing, Customer Service, and Aftersales. Serve as program owner for Aftersales Retail ERP, manage product owners, developers, and architects, drive vendor execution, integration, adoption, and governance. Advise executives, establish operating objectives, and ensure alignment with enterprise architecture, security, and data standards.

Lead documentation, standardization, and optimization of end-to-end finance processes (S2P, O2C, R2R). Define SOPs, process maps, RACIs, embed controls, enable SAP ERP implementation, drive automation opportunities, and collaborate cross-functionally to ensure audit readiness and scalable finance operations.

Manage hardware and software variant landscape for Scout vehicle programs: define part variant status, govern buildable combinations, implement OTA/configuration processes, track complexity KPIs, ensure data consistency across PLM/ERP/software systems, and drive cross-functional alignment and continuous improvement to reduce unnecessary complexity.

Lead and manage enterprise IT systems across cloud, on‑prem, and hybrid environments. Own lifecycle governance, high availability, patching, capacity planning, incident escalation, root‑cause analysis, security compliance, automation/IaC initiatives, and team development while partnering with Security, Network, Service Desk, and Application teams.

Serve as the Finance-IT bridge to design, optimize, and scale finance systems with a core focus on SAP S/4HANA (FI/CO). Lead finance systems strategy, support reporting, planning, integrations, automation, and process optimization. Act as SAP finance SME, translate requirements into functional designs, partner with Accounting/FP&A/Controlling/Tax/Treasury, and drive adoption, training, and transformation initiatives.

The Senior Accountant will handle financial reporting, manage the general ledger, ensure compliance with accounting standards, and support financial analysis at Scout Motors.

Lead and coach frontline Tier 2 Customer Solutions teams to deliver consistent, high-quality customer experiences. Set expectations, monitor KPIs and feedback, remove friction, and translate company priorities into team execution. Partner cross-functionally to resolve systemic issues, support hiring and onboarding, and travel regularly to Scout locations to reinforce culture and operations.