Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead strategy, roadmap, and delivery for consumer-facing digital products. Own discovery, customer research, PRDs, backlog prioritization, Agile delivery, metrics, experimentation, and cross-functional alignment. Incorporate AI-enabled practices and partner with engineering, design, analytics, and stakeholders to iterate and optimize product outcomes.

Lead design and delivery of enterprise Pega BPM/case management solutions for financial services. Architect on Pega Infinity/8.x, Constellation/Cosmos, integrate with RDBMS/Oracle, AWS/Pega Cloud, implement connectors, decisioning, BIX, schedulers, and support deployments (containers optional). Provide technical leadership, stakeholder engagement, and work within Agile delivery.

Design, build, and deploy production generative AI applications: orchestrate multi-agent workflows, implement advanced RAG with vector databases, integrate/benchmark LLMs, fine-tune models, and deploy scalable FastAPI-based services with monitoring, CI/CD, and Dockerized production pipelines.

Design, build, and deploy agentic AI and multi-agent systems using LangChain/LangGraph and ADKs. Implement LLM orchestration, RAG pipelines, vector DBs, React-based AI interfaces, and production-grade infrastructure with observability, security, and optimization.

Senior Business Systems Analyst to define requirements for agent-facing servicing applications, design integrations/APIs with core banking systems, translate needs into user stories and acceptance criteria, improve agent workflows and productivity, and identify AI/ML opportunities for fraud detection, automation, and operational analytics. Supports testing, validation, and releases.

Lead discovery, ideation, and strategic creative direction for digital experiences. Facilitate workshops, define experience vision and storytelling frameworks, develop high-level concepts and brand expression across digital platforms, present to executives, and mentor design and content teams to ensure creative excellence.

Build high-performance, real-time Angular frontends for AI-driven agent interfaces. Implement SSE/WebSockets streaming, complex state management with Signals/NgRx, visualizations of agent chain-of-thought, human-in-the-loop controls, performance optimizations, and collaborate with backend/AI engineers on API schemas.

Design, develop, and maintain automated test frameworks for front-end and web services. Integrate tests into CI/CD, write unit/component/integration/performance tests, debug front-end and APIs, collaborate with Agile teams, and drive testability, code quality, and release reliability.

Lead design, delivery and implementation of scalable production software across a complex, regulated environment. Drive DevOps/CI-CD, GitOps, containerization, Kubernetes and IaC adoption, improve incident/problem management and observability, coach teams, implement Agile, and manage senior stakeholders to ensure reliable, high-scale services.

Plan and conduct generative and exploratory qualitative research (interviews, ethnography, diary studies) to uncover user needs and cultural drivers. Synthesize insights into personas, journey maps, opportunity frameworks, and recommendations. Partner with creative, design, product, and strategy teams for concept validation, storytelling, and to inform creative direction. Maintain research ops, documentation, and advocate ethical, user-centered practices.