Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides strategic leadership and technical oversight for a national workers’ compensation claims organization. Responsibilities include leading technical specialists, improving claim quality and operational effectiveness, advising on complex claims, compensability, reserving, litigation, inventory management, and resolution strategies. Partners with executive leadership, supports quality assurance and national training, and drives collaboration, accountability, and continuous improvement.

Delivers training and ongoing support to premium audit staff covering workers compensation, general liability, audit procedures, regulatory standards, and department systems. Designs training programs, develops educational materials, mentors trainees, administers assessments, tracks development data, communicates procedural updates, and supports onboarding. The role also monitors regulatory and industry changes, partners with quality and compliance teams, and recommends process improvements while maintaining accurate training records.

Handles complex professional liability claims, primarily legal malpractice claims. Responsibilities include investigating claims, evaluating coverage and risk transfer opportunities, assessing liability and damages, setting appropriate reserves, managing litigation and counsel relationships, negotiating resolutions, communicating exposures, and developing strategies for favorable outcomes. Periodic travel is required for mediations, trials, and related meetings.

Manages outside counsel relationships, including selection, engagement, onboarding, fee negotiations, performance evaluations, legal spend analytics, and quality reviews. Develops counsel scorecards, optimizes litigation expenses, supports claims teams, and implements third-party risk management strategies. The role focuses primarily on workers’ compensation claims and insurance defense litigation while coordinating internal stakeholders and external law firms.

Handles litigated and non-litigated commercial general liability claims, including exposure recognition, reserving, coverage analysis, risk transfer, investigation, counsel and expert selection, negotiation, and resolution strategy. Requires strong insurance contract analysis, legal and claims expertise, communication, influence, negotiation, and appropriate adjuster licensing. Periodic travel may be required for mediations, trials, and related meetings.

Handles complex contract and commercial surety claims across multiple jurisdictions, including investigation, negotiation, resolution, salvage, and subrogation. Advises on legal and transactional matters, prepares surety agreements, manages outside counsel and consultants, and supports underwriting teams through training and legal guidance. Drives process improvements, organizational change, and strategic claim outcomes while maintaining knowledge of applicable laws and regulations.

Handles litigated and non-litigated commercial general liability claims nationwide. Responsibilities include evaluating coverage and risk transfer, ensuring accurate reserves, investigating claims, selecting experts and counsel, negotiating resolutions, developing claim strategies, and communicating with internal and external stakeholders. The role requires extensive bodily injury and commercial general liability claims experience, contractual analysis skills, adjuster licensing, and strong legal, negotiation, communication, and computer skills.

Conduct virtual audits of workers’ compensation and general liability policies by analyzing financial records, verifying exposure classifications, calculating earned premiums, resolving rating discrepancies, and ensuring regulatory compliance. Communicate findings with policyholders, producers, underwriters, and internal teams; provide account support and customer service. The role includes structured training, independent audit management, and ongoing research into industry rules and regulations.

Leads internal consulting efforts focused on AI, automation, and operations transformation. Defines future-state operating models, evaluates and prioritizes initiatives, redesigns workflows, develops implementation roadmaps, and establishes KPI and benefits-realization frameworks. Partners with business, operations, product, IT, data, and executive stakeholders to improve deployment readiness, manage risks and dependencies, translate business needs into requirements, and track measurable value from transformation initiatives.

Leads sales and distribution strategy across AmTrust’s Northeast region, overseeing regional sales managers, agency and broker relationships, market expansion, and profitable growth. Partners with underwriting and executive leadership, develops talent, analyzes market and sales data, strengthens distribution channels, and represents the organization in executive and industry engagements. The role requires extensive travel throughout the Northeast and residence within the region.