Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads and mentors a team managing complex, high-severity commercial general liability claims. Oversees investigation, coverage analysis, liability and damages evaluation, reserving, litigation, negotiation, and settlements across multiple jurisdictions. Ensures regulatory and quality standards, reviews claims performance, develops employees, manages staffing and administration, monitors reporting, improves workflows, and stays current on legal and industry developments.

Develop business strategies, operating models, capability analyses, roadmaps, and strategic projects. Partner with leadership, product owners, and delivery teams to define requirements, manage risks, track milestones, implement changes, and deliver business outcomes. The role requires consulting, business analysis, process improvement, project, product management, agile, financial analysis, and change management experience.

Conducts complex virtual and physical premium audits for Workers Compensation and General Liability policies. Reviews financial records, validates exposure classifications, resolves policy issues, and ensures accurate earned premium calculations in accordance with regulations and company procedures. Collaborates with insureds, underwriters, and producers; provides audit guidance, maintains customer service, and mentors junior staff. The role requires strong Excel, analytical, communication, and organizational skills, with occasional physical audit activity possible.

Develops nonprofit insurance business across an assigned region by prospecting and managing agency and broker relationships. Builds market-development strategies, supports regional sales managers, conducts agency visits, provides product expertise and training, monitors submissions and pipelines, and delivers competitive intelligence. The role drives premium growth, agency production, and sales objectives while coordinating with underwriting and other business units. It is a remote, outside-sales position requiring travel.

Supervise actuarial predictive modeling initiatives for insurance pricing, portfolio management, and planning. Collaborate with actuaries, data scientists, underwriters, and management to develop, validate, govern, and implement models. Establish assumptions, loss adjustments, usage guardrails, monitoring practices, and model documentation. Support regulatory filings, improve team workflows, contribute to strategic projects, and mentor staff in actuarial and technical skills.

Leads pricing strategy, financial modeling, profitability analysis, forecasting, and performance management for automotive warranty, service contract, and insurance programs. Evaluates claims trends, risk, reserves, loss ratios, and portfolio results; develops pricing recommendations and program structures; and presents insights to management and clients. Partners with actuarial, sales, legal, product, operations, and underwriting teams while monitoring market, regulatory, and competitive developments.

Reviews and resolves moderate to complex premium audit disputes for Workers’ Compensation and General Liability policies. Analyzes audit reports, financial records, classifications, policy language, and regulatory requirements to validate premium determinations. Investigates discrepancies, documents decisions, communicates findings, collaborates with underwriting, billing, auditors, and external stakeholders, and recommends process improvements. Ensures compliance, supports quality reviews, and serves as a subject-matter resource on premium audit matters.

Develop and maintain pricing and predictive models for credit insurance products. Analyze claims, loss ratios, portfolio performance, profitability, credit risk, and economic scenarios. Recommend pricing actions, support forecasting and reserves, evaluate underwriting strategies, and partner with underwriting, finance, claims, data science, and technology teams. Ensure model governance, documentation, and actuarial standards compliance.

Leads North American revenue growth for warranty administration and extended-service contract solutions. Owns enterprise sales cycles with automotive and mobility OEMs, including prospecting, RFP strategy, pricing, negotiations, forecasting, and contract closure. Builds executive relationships, develops account-based strategies, partners with internal teams on profitable proposals, and represents the company at industry events. Requires deep automotive warranty expertise, proven multimillion-dollar deal success, and extensive travel across North America.

Directs a nonprofit commercial general liability claims team handling complex, high-severity claims. Provides technical leadership on coverage, liability, damages, litigation, negotiation, and settlement strategies; assigns and reviews claims; ensures regulatory and service standards; and manages team performance, training, mentoring, and development. The role also oversees process improvement, reporting, multi-jurisdictional claims operations, and awareness of legal and regulatory developments.