Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage customer accounts, maximizing ROI on Sardine products, while collaborating with teams to meet customer needs in fraud and compliance.

Lead end-to-end data and ML pipelines for onboarding and fraud decisions: ingest streaming and batch sources, build feature platform and entity resolution, productionize ML models, enforce PII/data governance, and set technical direction while mentoring engineers and ensuring low-latency, reliable serving.

Manage key customer accounts and ensure satisfaction by maximizing ROI from Sardine's fraud prevention products, while collaborating with internal teams.

Design and run evaluation frameworks to assess third-party vendor data for fraud detection. Build lift analyses, backtests, and champion/challenger tests; profile vendor datasets for quality and coverage; collaborate with fraud, product, and data engineering to define ingestion and testing requirements; translate findings into actionable recommendations and maintain an internal knowledge base; support ad hoc analyses on fraud trends and model performance.

Lead Sardine's federal GTM: build and qualify pipeline, manage capture cycles through contract award, engage agency stakeholders and SIs, coordinate demos with solutions engineering, maintain Salesforce pipeline, and represent the company at federal industry events.

Lead and scale a Support Engineering team handling complex API and payments issues, own incident response and SLAs, build operational processes, drive metrics and automation, partner cross-functionally, and hire and develop team members.