Leads DevOps and application operations for critical enterprise applications. Responsibilities include production reliability, SLO and SLA management, incident response, release and deployment operations, observability, automation, capacity planning, disaster recovery, security compliance, performance optimization, stakeholder service reviews, and mentoring AppOps engineers. The role supports 24x7 reliability through on-call participation and cross-functional collaboration with engineering, cloud, security, and compliance teams.

Design scalable AI-enabled marketing solutions by analyzing workflows, mapping current-state operations, defining data pipelines and integrations, selecting AI vendors, and ensuring security, governance, and enterprise alignment for MarTech AI deployments.

Assess and document current and target-state Martech architecture, identify consolidation and integration opportunities, define unified data/process flows and integration patterns, produce architecture artifacts and implementation guidance, and work with stakeholders to plan and govern consolidation for an AI-ready future state.