The Dealership Account Manager will expand market reach by developing dealer partnerships, providing support, analyzing market trends, and promoting the brand.

Administer and optimize Genesys Cloud CX and WFM/dialer systems for a high-volume blended contact center. Manage campaigns, forecasting, scheduling, real-time adherence, compliance, UAT, data imports, and cross-team improvements to drive KPI performance and regulatory compliance.

Leading the Payments product strategy and execution at Lendbuzz, mentor junior product managers, optimize KPIs, and collaborate with engineering and financial partners.