Top Tech Jobs & Startup Jobs in Charlotte, NC

Own and improve Clipboard’s internal operations tooling ecosystem, including workflows, integrations, automations, support platforms, and AI-driven systems. Translate operational needs into technical solutions, partner with engineering, troubleshoot production issues, improve system reliability, and execute tooling initiatives that increase operational efficiency and scalability.

Own end-to-end product design for Clipboard’s worker and workplace applications, from research and problem definition through launch and iteration. Partner with product and engineering, conduct customer research, create high-fidelity prototypes, contribute to the design system, and ensure polished visual and interaction quality. The role also involves using AI tools throughout the design process and influencing product direction across complex, interconnected experiences.

Generalist operations strategy role focused on analyzing operational data, identifying bottlenecks, building dashboards and models, implementing AI and automation tools, designing scalable workflows, and leading cross-functional initiatives. Projects may include improving payment collection, onboarding AI vendors, developing predictive payer-risk models, or managing operations teams to improve performance, quality, and customer experience.

Own complex enterprise customer and operational problems from diagnosis through resolution. Work with customer stakeholders and cross-functional Product, Engineering, and Operations teams to lead implementations, troubleshoot payroll, time clock, and integration issues, define workstreams, remove blockers, and drive outcomes without direct authority. Use customer insights, operational context, and data to improve processes and products. Occasional travel to customer sites is required.

Own and build Clipboard’s design system across Figma and production code. Establish architecture, tokens, components, patterns, documentation, accessibility standards, and AI tooling. Maintain alignment between Figma, Storybook, and code while partnering with product, design, and engineering teams on complex workflows. The role requires strong frontend engineering, design-systems expertise, UI and UX judgment, and the ability to drive adoption across web and mobile product surfaces.

Senior Strategy & Ops generalist focused initially on Billing: optimize collections and cash conversion, build predictive analytics and underwriting, vet AI vendor solutions, redesign payment conversion processes, and potentially manage Billing Account Managers to improve profitability while preserving customer experience.

Calculate and process sales commission payouts, maintain commission plans and models, reconcile revenue data using SQL, investigate discrepancies, support compensation plan rollouts, answer rep questions, and build transparent commission dashboards and self-service tools.

Build and operate systems supporting the sales organization, including Salesforce workflows, data pipelines, automations, reporting, Slack bots, and internal tools. Investigate ambiguous business problems, direct and quality-check AI agents, analyze revenue data with SQL, and maintain data accuracy through deduplication, account mapping, enrichment, and system reliability improvements.

Owner/operator role responsible for structuring ambiguous problems, owning a revenue stream, building durable systems and automation, driving cross-functional execution, and validating initiatives convert to business outcomes. Requires strong analytical and system-building skills, comfort with ambiguity, influence without authority, and an outcome-driven mentality.

Deploy to key customer accounts to diagnose and resolve complex operational problems, build stakeholder relationships, coordinate product/engineering/ops to deliver fixes, and keep timelines and commitments on track. Occasional onsite travel to customer sites.