Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead client-facing change strategy and adoption for technology and organizational transformations. Design and execute change programs, define adoption metrics, monitor readiness and risks, and apply AI-enabled approaches to improve productivity and outcomes. Build stakeholder alignment, facilitate workshops, support proposals, and drive measurable behavior change across complex organizations.

Partner with sales and enterprise clients to design, architect, and evangelize Amazon Connect-based contact center and CX solutions. Lead pre-sales discovery, proposals, POCs, and workshops; integrate AI/ML (Amazon Lex, Bedrock, generative AI); produce architectures aligned with AWS Well-Architected practices and regulatory/security requirements for industries like healthcare and finance.