Lead and scale Lambda Cloud's enterprise sales organization: recruit and coach sellers, define GTM and commercial terms, manage pipeline and forecasting, align capacity allocation with customer demand, close strategic, high-value accounts, and channel customer feedback into product and capacity roadmaps.

Provide senior-level technical escalation and support for GPU/HPC cloud infrastructure. Troubleshoot hardware, drivers, kernel, networking, and workload issues; perform root-cause analysis across clusters; build automations and documentation; mentor junior engineers; participate in on-call rotations and incident response; collaborate with engineering to implement permanent fixes.

The Senior Incident Manager leads incident response for AI infrastructure, coordinates cross-team collaboration, oversees incident resolution and post-incident reviews to enhance operational resilience.