Own a portfolio of automotive aftermarket clients, driving retention, satisfaction, platform adoption, and growth. Conduct strategic account reviews, analyze digital marketing performance, identify churn risks, translate data into practical recommendations, resolve cases, and coordinate with internal teams. Use AI tools to streamline account reviews, analyze trends, and prepare communications. Maintain proactive relationships with small business owners while supporting client success and campaign performance.

Lead the creation and commercial growth of KUKUI’s managed marketing services offering. Define its scope, pricing, positioning, and quality standards; personally lead early client strategy and delivery; oversee paid media, SEO, AEO, social, content, reputation, and direct marketing; embed AI and automation into service delivery; and build the team, playbooks, technology, and reporting systems needed to scale quality and client ROI.