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This role involves leading go-to-market strategies, messaging, and product positioning, collaborating closely with product management and sales teams at Grafana Labs to drive growth and customer adoption.

Lead technical pre-sales engagements for Grafana, partnering with Sales to demo, evaluate, and close opportunities. Deliver presentations, enable customers, gather product feedback, and produce documentation and enablement content to drive adoption and inform product teams.

Build and operate the Internal Engineering Platform: automate CSP resource provisioning, manage Kubernetes clusters, networking, scheduling/autoscaling, maintain Crossplane and Terraform modules, partner with application teams, and participate in on-call rotations to ensure reliability and scalability.

Join a high-growth team to enable Grafana's expansion by educating customers, managing technical engagements, and collaborating with sales to close opportunities.

Serve as the primary technical owner for a portfolio of customers: design observability architectures, drive adoption and onboarding, conduct health checks and RCAs, deliver trainings and documentation, and represent customer needs to Product and Engineering.

The Senior AI Engineer will develop AI solutions for incident management, collaborate cross-functionally, and enhance observability tools through iteration and ownership.

Drive new business across the Mountain region by prospecting, demoing, and closing enterprise accounts. Manage full sales cycle, forecasts, Salesforce pipeline, quotes, and handoffs to Growth. Exceed quarterly and annual targets using consultative selling.

The Major Account Executive will prospect and close new business, manage forecasts, and develop customer relationships, utilizing a consultative sales approach. Responsibilities include managing the sales process and understanding product value.

Sell Grafana solutions to net-new enterprise customers in the NYC Metro region through outbound prospecting, demos, proofs-of-concept, negotiation, and pipeline management to hit quarterly and annual quotas.

Build and operate distributed systems for profile ingestion and queries in Pyroscope. Lead projects end-to-end, participate in on-call rotations, mentor teammates, design for reliability and performance, and work closely with customers and Grafana Cloud teams.