Top Tech Jobs & Startup Jobs in Charlotte, NC

Design, build, operate, and maintain high-scale distributed telemetry systems for Grafana Mimir. Deliver features from concept through production, improve reliability and performance, review code and designs, manage releases, collaborate across the squad, contribute to open-source projects, and participate in follow-the-sun on-call rotations. The role involves cloud software development, microservices, observability, DevOps practices, and database query optimization.

Prospect and close new enterprise business across the West region. Responsibilities include outbound prospecting, managing the full sales cycle, conducting demos and proofs of concept, negotiating proposals, meeting sales targets, maintaining Salesforce pipeline forecasts, processing quotes and orders, and communicating the value of Grafana Cloud and Grafana Enterprise. The role requires infrastructure technology sales experience and a consultative, technical sales approach.

Lead frontend engineering initiatives for Grafana’s DataViz squad, from problem framing through rollout and measurement. Build and improve visualization features using TypeScript, React, uPlot, and eCharts; mentor engineers; contribute to design reviews and technical proposals; participate in on-call and incident response; support customer escalations; and collaborate across squads. The role also emphasizes open-source contribution, observability expertise, pragmatic AI-assisted development, and effective remote communication.

Lead and mentor Commercial Account Executives across the West region, driving revenue growth, pipeline development, territory planning, quotas, and strategic account relationships. Develop annual sales plans, support complex deal closures, guide QBR and HBR preparation, and partner with Marketing, Solutions Engineering, R&D, and Customer Support. The role requires consultative selling, executive relationship management, strategic deal shaping, ROI modeling, and MEDDPICC expertise.

Lead architecture, delivery, and operation of large distributed telemetry databases. Define technical strategy, SLOs/SLIs, and reliability practices; drive performance, cost, and observability improvements; lead incident response and cross-team projects; mentor engineers; and represent engineering to stakeholders.

Customer-facing pre-sales role owning technical engagement: demos, technical evaluations, enablement, and presentations. Partner with Sales to qualify and close opportunities, gather customer feedback for product and engineering, and create documentation and enablement content.

Lead and run multi-channel demand generation programs focused on existing customers to drive expansion and cross-sell. Design AI-driven, agentic workflows to automate campaign execution, align marketing signals with sales actions, measure pipeline impact, and optimize programs across email, paid, events, web, in-app, and field channels.

Design, implement, test, and operate core backend services for an AI-native context layer: ingestion, indexing, retrieval APIs, multi-tenant SaaS features, tenant isolation, quotas, and observability. Partner across product and infra, iterate quickly from prototype to production, and own system reliability and architecture.