Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide inbound phone and case support to Houzz Pro customers, resolving SaaS and subscription questions, handling cancellations/refunds, training via Zoom, maintaining KPIs, escalating complex issues, and referring upsell opportunities to appropriate teams.

Provide embedded in-house legal counsel across product, privacy, AI governance, commercial transactions, and consumer technology. Advise product, engineering, and business teams on compliance, contracts, marketing, and privacy; manage disputes and strategic legal initiatives; draft and negotiate commercial and data processing agreements; lead privacy and AI-related reviews and governance.

Lead global SEO and AEO strategy across Houzz's consumer and B2B SaaS products. Own SEO product optimization, content marketing, technical SEO, keyword and competitor research, reporting, engineering sprints, and team mentorship. Drive organic acquisition for AI-driven search (ChatGPT, Gemini, Claude) and measure impact of initiatives.

Lead technical accounting, financial reporting, and accounting operations globally. Own U.S. GAAP research, policy, and audit-ready documentation; manage close, payroll, O2C, reconciliations, and multi-currency consolidation; strengthen controls and SOX readiness; build and coach a high-performing accounting team; drive process standardization, automation, and practical AI adoption; partner with Finance, Legal, Tax, auditors, and executive leadership on complex accounting matters.