Top Tech Jobs & Startup Jobs in Charlotte, NC

Installs, upgrades, supports, and troubleshoots HealthEdge applications across private cloud, AWS, and customer-hosted environments. Uses deployment, automation, alerting, cloud, container, database, middleware, and scripting technologies to manage SaaS environments. Collaborates with teams, documents solutions, improves processes, supports production upgrades, and communicates with project teams and senior management. Occasional off-hours work may be required.

Leads end-to-end healthcare payer data conversions between platforms, including profiling, transformation mapping, ETL design, mock and parallel runs, bulk loading, validation, testing, defect resolution, documentation, and client reporting. Develops Python and SQL conversion routines, manages risks and timelines, collaborates with onshore and offshore teams, and mentors junior staff. Requires expertise in claims, enrollment, or provider data and extensive technology integration leadership.

Design, build, evaluate, and deploy AI agents and machine learning automation for engineering, product, delivery, and customer-facing workflows. Integrate AI into existing software, collaborate with technical and healthcare stakeholders, optimize systems for accuracy, latency, cost, and safety, and document development processes. The role emphasizes LLMs, agentic frameworks, production ML systems, human-in-the-loop safeguards, and healthcare-aware solutions.

Owns customer outcomes, retention, referenceability, and expansion across enterprise healthcare accounts. The Senior Customer Success Executive develops success plans, manages account health and recovery programs, coordinates cross-functional delivery, identifies expansion opportunities, maintains accurate CRM and reporting data, and communicates with customer executives. The role requires deep health-plan operations knowledge, enterprise payer-platform experience, commercial fluency, and the ability to drive results through teams without direct authority.

Manages compliance and privacy governance, strategic initiatives, risk tracking, reporting, documentation, and accountability across cross-functional teams. Coordinates governance forums, KPIs, dashboards, issue remediation, controls, workflows, communications, and audit-readiness activities. Partners with business, legal, compliance, audit, and operations stakeholders to standardize processes, embed requirements, improve efficiency, and support change management.

Develop and maintain large-scale, cloud-native data services and distributed pipelines for multi-tenant healthcare systems. Responsibilities include data modeling, database component development, SQL programming, performance tuning, testing, deployment, code reviews, proof-of-concepts, and full software development lifecycle ownership. Collaborate with global engineering teams, evaluate technologies, apply security and operational requirements, and use AI tools to accelerate development.

Develop and maintain automated testing tools and frameworks for complex healthcare software. Create test plans, execute white-box, black-box, UI, API, and performance testing, identify defects and testing gaps, improve CI/CD processes, and collaborate with product managers and developers to support high-quality releases. The role also involves debugging code, participating in demos, and working with distributed teams in a remote environment.