Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads bilingual English and Spanish virtual new-hire orientations for caregivers using Microsoft Teams. Presents training materials, engages participants, answers questions, facilitates discussions, supports onboarding, updates records, completes administrative tasks, and manages multiple systems in a high-volume remote environment.

Supports leadership by analyzing business processes, systems, technologies, and operational data to identify improvement opportunities. Maintains and configures business systems, provides second-level technical support, conducts audits, develops reports, validates data, and evaluates workflows. The role acts as a subject matter expert, guides technology adoption, leads initiatives, mentors junior staff, and collaborates across departments to improve efficiency and performance.

Architect and deliver complex distributed systems using Azure cloud-native technologies, microservices, APIs, and event-driven patterns. Lead architecture reviews, reliability initiatives, performance optimization, incident response, and root-cause analysis. Drive adoption of AI-assisted development tools while maintaining security and code quality. Collaborate across engineering, DevOps, QA, and product teams, and mentor engineers on technical design, development practices, and AI-enabled workflows.

Supports compensation program administration, salary surveys, market pricing, reporting, audits, and compensation transactions. Assists with merit, promotion, and incentive planning cycles; maintains compensation data across Workday, ADP, PayFactors, and related systems; conducts wage audits; validates pay and incentive records; prepares documentation and analyses; and collaborates with HR, Finance, Payroll, HRIS, and business stakeholders to resolve discrepancies and support compliant compensation operations.

Develop and maintain automated test scripts, execute manual and automated testing, analyze results, identify and track defects, and perform regression testing. Collaborate with developers and distributed teams throughout the software development lifecycle to ensure application quality and testability. The role also involves using and validating approved AI-assisted tools for coding, testing, debugging, documentation, and technical research.

Serves as the primary compensation advisor to business leaders and HR partners. Designs and administers compensation programs, salary structures, incentives, merit planning, and pay adjustments. Analyzes workforce data, market trends, pay equity, and retention risks; develops financial models and cost analyses; evaluates jobs and salary ranges; supports compliance, reporting, workforce planning, and compensation process improvements.

Provides customer and technical support through phone, email, help desk tickets, reports, and device maintenance signals. Resolves basic technology issues, guides customers through troubleshooting, documents calls and service requests, routes complex issues, and maintains service-level and quality standards. Works collaboratively with experienced team members while learning company processes, device functionality, and support procedures.