The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.

Generate qualified outbound pipeline for Workstands website, marketing, and supplier programs. Conduct phone, email, and video outreach, maintain CRM records, attend industry events, surface upsell opportunities, and share merchant feedback with Product and Sales teams to support retention and revenue growth.