Own end-to-end product operations for software: manage customer service operations, translate operational needs into software tickets, coordinate launches and external partners, build dashboards and KPIs, and create systems, playbooks, and processes to scale cross-functional workstreams.

Support Enveda's marketing by creating product marketing strategy, writing and publishing social content across platforms, supporting paid social campaigns, contributing to analytics and reporting (Google Analytics and paid platforms), coordinating with designers on visual assets, distributing corporate announcements, and maintaining content repurposing workflows.