Top Tech Jobs & Startup Jobs in Charlotte, NC

Own the strategy, roadmap, and execution of Cresta’s AI Receptionist partner enablement program. Build scalable onboarding, certification, workshops, and self-service learning; configure and optimize the learning platform; develop partner sales and implementation assets; and serve as the product subject matter expert. Collaborate with Partner Leadership, Sales, Marketing, Product, and Engineering to improve partner readiness, measure certification and pipeline outcomes, and help technology partners position, implement, and scale Cresta solutions.

Principal Solutions Engineer responsible for guiding enterprise customers through discovery, solution design, demonstrations, proof-of-value engagements, ROI modeling, and technical validation of Cresta’s AI-powered contact center platform. The role partners with Sales, Product, and Engineering and requires expertise in contact center infrastructure, conversational AI, real-time systems, SaaS architecture, and consultative enterprise selling.

Lead Cresta’s global Sales Enablement team supporting sales representatives and SDRs. Responsibilities include prioritizing enablement needs, managing the team, owning strategic sales enablement, delivering onboarding and kickoff programs, measuring program impact, partnering with sales leadership, and helping teams use AI tools effectively. The role requires experience enabling complex, multi-stakeholder sales organizations in fast-paced environments.

As a Revenue Analytics Manager, you will own reporting for Sales, Marketing, and Customer Success, build dashboards, automate workflows, and ensure data quality.

The AI Deployment Manager will lead customer AI implementations, ensuring successful deployments that deliver measurable business outcomes. Responsibilities include project management, customer engagement, and collaboration with internal teams.

Develop and lead frontend platform engineering for native and hybrid mobile applications. Build reusable, well-tested Android and iOS SDK components, contribute to architecture and system design, collaborate with product and engineering teams, own customer-facing deliverables, and identify product improvements while maintaining strong engineering standards.

Own Cresta’s web platform, CMS architecture, component system, analytics and GTM integrations, localization, SEO/AEO implementation, and engineering practices. Build tooling that enables marketers to work independently and develop, deploy, evaluate, and optimize AI agents for marketing use cases. Partner with brand, design, marketing operations, product, and engineering teams while providing technical leadership and owning projects end to end.

Own partner relationships and enablement for Crestaplatform, driving onboarding, technical enablement, joint GTM strategies, solution integrations, and revenue acceleration while coordinating Product, Sales, and Services to improve partner performance and adoption.

Develops enterprise AI strategies and roadmaps for customers, identifying automation opportunities, prioritizing initiatives by ROI, and coordinating deployments. Uses conversation intelligence and operational data to uncover customer friction, optimize live AI agents, pilot emerging capabilities, and measure business impact. The role aligns senior stakeholders across CX, Operations, Product, Sales, and IT while collaborating with engineering and product teams to deliver measurable improvements.

Design end-to-end AI builder experiences that enable technical and non-technical customers to create, evaluate, and deploy AI agents and workflows. Conduct user research, simplify complex AI and business logic, prototype with AI-native tools, collaborate with product and engineering teams, and advocate for high-quality, intuitive product design.