Top Tech Jobs & Startup Jobs in Charlotte, NC

The Forward Deployed Engineering Manager will lead a team of engineers, driving customer success through AI deployment, refining processes, and improving products based on customer feedback.

As a Strategic Solutions Engineer, you will guide prospective customers through the discovery, design, and validation of AI-powered solutions, leveraging deep knowledge in customer experience transformation with AI and contact center technologies.

As a Strategic Solutions Engineer, you'll partner with Sales Directors to tailor AI solutions for customer needs, conduct technical discovery, and demonstrate the business impacts of Cresta's offerings.

The Enterprise Account Executive will manage relationships with Fortune 1000 companies, overseeing complex sales cycles and driving new client acquisitions while collaborating across teams.

Manage complex enterprise deals from quote to closing, enhancing processes and training sales teams on pricing and deal strategy.

Assist in designing high quality AI conversation models for customer contact centers. Collaborate with teams to build solutions that meet business objectives and maintain AI model quality.

Lead end-to-end deployments and value realization for Cresta's largest enterprise customers (> $5M ARR). Act as executive sponsor to C-level stakeholders, manage implementation and engineering teams, standardize delivery practices, influence product strategy, and drive adoption, expansion, and measurable ROI across global, multi-stream AI transformation programs.

Build and operate signal-based GTM activation workflows across Common Room, Salesforce, and sequencing platforms. Design enrichment waterfalls, translate audiences into sequences and SDR tasks, partner with Revenue Technology on Salesforce changes, and instrument dashboards, QA checks, and experiments to improve conversion and speed.

The role involves designing and advancing infrastructure for the engineering team, ensuring the reliability of Kubernetes clusters, automating operations, and building machine learning infrastructure.

The Deal Strategy & Operations Manager will lead complex enterprise deal structures, optimize processes, and train sales teams, enhancing revenue operations.