Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads multiple complex eDiscovery matters from planning through delivery, managing schedules, budgets, resources, quality standards, reporting, client communications, and project risks. Serves as the primary client contact, provides consultative guidance on data collections, review workflows, analytics, and productions, and mentors project staff. Collaborates with legal, IT, and cross-functional teams while supporting client relationships, strategic meetings, and business development.

Manages and expands strategic client accounts, protecting existing revenue while introducing eDiscovery, managed review, consulting, and staffing services. Builds executive relationships, identifies account whitespace, coordinates internal resources across regions, resolves escalations, supports business reviews and events, analyzes revenue trends, prepares forecasts, and maintains Salesforce account records. Requires legal-industry sales or account management experience and travel up to 25%.

Leads strategy and execution for a portfolio of premier and strategic accounts. Responsibilities include account planning, executive relationship management, retention and expansion, client satisfaction, governance, QBRs, deal reviews, cross-functional coordination, risk resolution, and coaching account management teams. Partners with Sales, Delivery, and Offerings to drive product penetration and growth. The role may be remote or onsite and requires travel of up to 30%.

Conducts digital forensic investigations, data preservation, and ESI collections for complex litigation. Examines computers, mobile devices, servers, networks, storage media, and cloud services; restores and converts data for processing; prepares expert reports; and communicates technical findings to clients and legal teams. The role requires forensic tool proficiency, evidence management, chain-of-custody knowledge, client interaction, sound judgment, and occasional onsite travel.

Hosts and prepares electronically stored information for attorney review and production. Responsibilities include case and user administration, document loading, searches, index management, TIFF/PDF conversion, branding, exports, load-file generation, quality control, technical troubleshooting, service-request support, and end-to-end document productions. The role also supports escalations, ensures policy compliance, and guides team members while managing multiple time-sensitive projects.

Leads client relationships and serves as a trusted advisor on AI and data analytics solutions. Evaluates use cases, workflows, capabilities, limitations, and implementation strategies; coordinates internal teams, manages complex projects and escalations, mentors consultants, and identifies service improvements. Applies business and commercial judgment while communicating technical concepts to varied audiences and tracking client and project metrics.

Manages multiple concurrent eDiscovery matters from initiation through delivery, serving as the primary client contact. Responsibilities include overseeing data collection, processing, review workflows, analytics, production, schedules, budgets, reporting, quality standards, and cross-functional resources. The role also provides consultative client support, mentors project team members, contributes to business development activities, and manages expectations across legal, IT, and client stakeholders.

Leads client-facing implementation, onboarding, workflow optimization, adoption, training, and post-implementation success for eDiscovery Managed Services clients. Builds stakeholder relationships, drives self-sufficiency and value realization, maintains documentation, provides strategic guidance, and partners with project, delivery, sales, and account teams to support retention and growth.

Manages multiple eDiscovery projects from data receipt through production, coordinating internal teams, clients, vendors, and workflows. Serves as the primary client contact, provides consulting on data processing and review technologies, resolves requests, tracks deadlines, manages dependencies, and supports online review and production activities. Builds long-term client relationships, identifies additional service opportunities, and ensures consistently high-quality client service.

Manage multiple concurrent eDiscovery projects from data collection through production, coordinating attorneys, clients, IT teams, and project staff. Responsibilities include custodian interviews, document collection, data searches, analytics, workflow oversight, reporting, quality standards, client communication, budget and schedule management, and team mentoring. The role serves as the primary client contact and provides consultative guidance on discovery processes and deliverables.