Top Tech Jobs & Startup Jobs in Charlotte, NC

Build and support production AI agents, automations, dashboards, data pipelines, and integrations for business teams. Lead discovery, technical design, development, testing, deployment, monitoring, evaluations, responsible AI safeguards, and production support. Partner cross-functionally, create reusable platform components, track adoption and business outcomes, mentor others, and contribute to shared AI standards and capabilities.

Investigate and remediate platform reliability issues across TypeScript applications, microservices, integrations, Kubernetes workloads, and CI/CD pipelines. Build observability through monitoring, alerting, dashboards, and distributed tracing; diagnose performance issues; conduct resilience and fault-injection testing; define SLOs and SLIs; maintain reliability roadmaps and runbooks; and partner with infrastructure and application engineering teams on complex incidents.

Leads platform reliability engineering for the MANTL application, investigating complex failures, improving observability, performance, resilience, and deployment systems. Owns reliability risk roadmaps, monitoring, distributed tracing, CI/CD architecture, Kubernetes troubleshooting, fault-injection testing, SLOs and SLIs. Sets technical direction, establishes standards, mentors engineers, documents remediation practices, and serves as the senior escalation point for cross-functional reliability issues.

Designs, executes, and optimizes integrated demand generation and account-based marketing campaigns across digital channels, events, and marketing automation platforms. The role analyzes campaign performance, pipeline contribution, conversion rates, and ROI; develops audience segments and buyer personas; manages nurture programs and scoring models; coordinates with Sales, SDR, Product Marketing, and Revenue Operations; and reports campaign impact to leadership.

Leads complex enterprise data migration and customer conversion programs for digital banking implementations. Responsibilities include migration strategy, governance, reconciliation, risk mitigation, operational transformation, portfolio oversight, executive stakeholder communication, and cross-functional coordination across implementation, engineering, product, operations, vendors, and customers. The role also mentors senior teams, develops scalable migration frameworks, drives automation, and improves conversion reliability and onboarding outcomes.

Owns a portfolio of client accounts, driving retention, renewals, expansion, product adoption, and customer satisfaction. Responsibilities include account planning, business reviews, risk mitigation, commercial conversations, issue resolution, forecasting, enablement, implementation support, and cross-functional coordination. The role advises banking and fintech clients on digital banking solutions while building senior stakeholder relationships and representing customer needs internally.

Design intuitive, scalable account-opening experiences for banks and credit unions within the MANTL product. Partner with Product and Engineering to define user problems, develop research-backed solutions, contribute to the shared design system, and ship high-quality products. Conduct and synthesize user research, prototype in modern design tools, present design decisions, and collaborate within an agile product development team.

Leads technical direction and cross-team delivery of scalable software capabilities for a digital banking platform. Designs secure APIs, microservices, integrations, data contracts, and reliable full-stack systems. Partners across product, design, security, architecture, data, and engineering; mentors engineers; leads incident response; improves testing, CI/CD, developer tooling, and operational readiness. The role requires hands-on coding, architecture leadership, dependency management, and influence without direct people management.

Lead end-to-end enterprise SaaS implementations for banks and credit unions, from kickoff through launch and post-launch transition. Manage project plans, timelines, risks, stakeholders, and cross-functional collaboration with Product, Engineering, and delivery partners. Translate technical requirements for varied audiences, maintain executive relationships, improve implementation processes, and drive timely delivery, adoption, client satisfaction, and measurable time to value.

Leads and mentors software engineering teams while remaining 20–30% hands-on with coding, debugging, APIs, architecture, and scalable platform services. Coordinates engineering, product, quality, SRE, security, and operations teams to deliver reliable SaaS software. Owns technical direction, roadmap influence, incident management, operational excellence, KPIs, resource allocation, hiring, performance management, and continuous improvement across globally distributed teams.