Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides senior technical leadership for Agile Platforms, designing and supporting Jira, Confluence, Targetprocess, integrations, automations, access management, and platform enhancements. Translates business needs into scalable technical solutions, establishes engineering standards, mentors platform engineers, troubleshoots complex technical issues, and partners with Product Owners, Enterprise Architecture, and vendors. The role emphasizes reliable integrations, automation, platform maintainability, security, documentation, and reducing dependence on external vendors.

Owns the account servicing product roadmap, backlog, requirements, and acceptance criteria. Partners with business, operations, technology, compliance, analytics, and vendors to deliver digital capabilities for account maintenance, money movement, client updates, and operational workflows. Leads agile collaboration, prioritizes outcomes, analyzes metrics and customer feedback, supports continuous improvement, and drives measurable customer, compliance, and operational results.

Supports technology and cybersecurity control monitoring, testing, risk assessments, indicator reporting, issue remediation, audit activities, and governance. The role evaluates controls across information security, infrastructure, cloud, and DevSecOps environments; maintains RCSAs and documentation; analyzes control performance data; and partners with stakeholders to identify gaps and improve risk management.

Leads the vision, strategy, delivery, and transformation of a Collections & Recovery product platform. Oversees multiple product teams, aligns business and technology roadmaps, establishes outcome metrics, manages strategic vendors, and drives AI-enabled automation, personalized customer engagement, and operational efficiency. Provides direct people leadership while balancing customer, risk, regulatory, and financial services requirements.

Develop workforce simulations, organizational models, scenario analyses, dashboards, and data-driven recommendations to guide workforce and talent strategy. Partner with HR, Finance, Talent Acquisition, and business leaders to assess workforce needs, skills, capacity, labor costs, and talent investments. Translate complex datasets into actionable insights and support governance of workforce planning platforms.

Develop and manage a wealth management practice by discovering client goals, creating tailored financial plans, and delivering investment, insurance, and estate-planning solutions. Build relationships with clients, prospects, business partners, and referral sources to generate introductions and grow the client book. Proactively promote Citizens Wealth Management capabilities while collaborating with internal specialists and operating within a branch-based consumer banking environment.

Leads the strategy, roadmap, governance, adoption, and value realization of Consumer Banking data products. Owns the data product portfolio across banking domains, prioritizes investments, partners with senior business and technology leaders, and drives reusable, trusted, AI-ready data capabilities. The role focuses on product management and business outcomes rather than engineering delivery, platform operations, reporting, governance execution, or model development.

Lead enterprise communications strategy supporting executive positioning, technology and innovation narratives, reputation and crisis communications. Advise senior leaders, develop messaging, speeches and thought leadership, coordinate cross-functional campaigns, and mentor communications teams to ensure aligned, proactive storytelling and issue preparedness across the organization.

Supports Private Wealth Advisors and Wealth Managers by developing, presenting, executing, and monitoring comprehensive personal financial plans. Applies personal tax expertise to identify wealth-planning opportunities, conducts discovery and scenario analysis, supports annual client reviews, maintains plan quality, and helps deepen client relationships and generate additional assets under management.

Leads acquisition credit strategy and execution for consumer and small business portfolios. Translates risk appetite and business objectives into credit policies, decision strategies, implementation roadmaps, governance, controls, and performance measures. Partners with product, finance, marketing, technology, operations, analytics, compliance, legal, and risk teams to ensure effective implementation and monitoring. Evaluates portfolio performance and emerging risks while providing recommendations and updates to senior leadership.