Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead the design and implementation of mortgage technology features, mentor engineers, and collaborate across teams to improve customer experiences.

Design, implement, monitor, and optimize scalable data pipelines and models at petabyte scale. Ensure reliability and production-grade deployments, automate repeatable processes, collaborate with product and analytics partners, mentor junior engineers, and drive engineering best practices and code quality.

Lead development and operationalization of an AI-powered quality intelligence program that integrates speech/text analytics with enterprise systems, governs data and model accuracy, and translates insights into coaching, automation, and product feedback to improve frontline behavior and CSAT.

Lead data science efforts for the Rentals Shopping pillar, driving strategy, modeling, experimentation, and cross-functional collaboration to improve user experience and business performance.

As Senior Quality Insights Manager, you'll translate quality data into actionable business insights, collaborate across teams, and advocate for customers based on AI-driven monitoring and analytics.

Execute and optimize sales compensation strategies for Agent Sales and Preferred teams. Analyze compensation performance, ROI, and attainment trends; administer variable pay and SPIFFs; ensure accurate payout data; support audits and compliance; collaborate with Sales Finance, HR, Legal, FP&A, and Sales leadership to deliver actionable insights.

Support and onboard Zillow Premier Agent partners, drive adoption of Zillow tools, monitor partner performance using Salesforce and BI dashboards, provide consultative coaching and tailored recommendations, document plans and risks, and coordinate cross-functionally to improve partner outcomes and scale growth.

Lead and evolve Zillow's enterprise privacy compliance program: set privacy strategy and governance, embed privacy by design across product and data platforms, scale AI-driven privacy tooling, manage controls for DSARs/retention/cookies/marketing rules, and report program progress to senior leadership while partnering with Legal, InfoSec, Engineering, Product, and Compliance.

Own work discovery across the Zillow Home Loans lifecycle: define how operational work is generated, surfaced, prioritized, and tracked. Turn complex processes into role-specific, system-orchestrated workflows, partner with platform and operations teams, and drive adoption to improve consistency, observability, and borrower progression.

Serve as a principal individual contributor driving growth strategy for Zillow Elevate. Lead strategic, analytical projects (pricing, GTM, product opportunities), perform quantitative and qualitative analyses, partner cross-functionally, monitor performance risks, and craft executive-ready recommendations to drive marketing-led revenue growth.