Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead design and scaling of a commercial intelligence capability that integrates win/loss, VoC, competitive, and pricing insights. Deliver data-driven recommendations to improve win rates, pricing, retention, and revenue. Partner cross-functionally with Sales, Marketing, Finance, and executives to operationalize frameworks, tools, and governance for measurable commercial impact.

Senior technical leader who designs and delivers end-to-end enterprise solutions, aligns partner technologies with internal platforms, supports sales and go-to-market efforts, drives reusable architectures and innovation, and engages clients and executives on transformation initiatives.

Lead end-to-end strategic pursuits for large, multi-service transformation deals. Shape positioning, executive messaging, and pursuit orchestration across sales, consulting, delivery, finance, legal and alliances. Develop differentiated POVs, persuasive executive narratives, and win strategies grounded in client business drivers. Coach teams and maintain quality control of proposals, presentations, workshops, and demos to secure multi-million-dollar contracts against major systems integrators.

The App Dev & Support Engineer II provides software support for customer issues, troubleshooting, debugging, and deploying application upgrades within a Linux environment. Responsibilities include coordination with teams, documentation, and on-call support.

Answer inbound benefit-related calls to assist employees with healthcare, retirement, and other benefits; navigate multiple systems and document interactions in a case management system; complete transactions, callbacks, and escalations; meet accuracy and timeliness standards; perform limited back-office claims and administrative tasks while following call center policies.

Answer high-volume inbound calls to help employees understand healthcare, retirement, and other benefits. Process transactions, document cases in the case management system, handle follow-ups, escalate issues, meet accuracy and timeliness standards, and perform back-office administrative tasks. Maintain call center policies and performance metrics.

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Design, develop, and maintain ETL solutions using Informatica PowerCenter. Collaborate with business analysts, optimize ETL processes, and ensure data quality.

Manage and optimize IAM infrastructure, focusing on Ping ForgeRock Identity Platform, ensuring secure identity services and compliance.

This role manages software release planning and execution, ensuring governance and quality through Agile and traditional methodologies across teams and platforms.