Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides inbound phone and case support for complex inheritance and divorce-related brokerage account matters. Reviews estate and legal documents, verifies regulatory and departmental requirements, processes beneficiary asset distributions, mitigates firm risk, handles escalations, and guides advisors and clients through resolution. The role also supports process improvements, training, and team initiatives in a fast-paced call center environment.

Leads LPL’s globally distributed AWS Support organization within the Cloud Center of Excellence. Owns 24x7 Tier 1 and Tier 2 cloud operations, ticket triage, IAM and access fulfillment, runbooks, change windows, major incident command, automation, and Terraform-based self-service. Manages engineering staff, contributes hands-on to cloud infrastructure and incident response, embeds AI capabilities into support workflows, and partners with security, networking, monitoring, platforms, and delivery teams to improve reliability, governance, and developer experience.

Lead design and development of high-volume, low-latency full-stack applications, collaborating with product and architecture teams. Drive microservices and API-first implementations on cloud (AWS), ensure SRE practices, define AI governance and best practices, coach and mentor engineers, document technical solutions, and facilitate communication across technical and non-technical stakeholders.

Provide investment advice and account support to mass-affluent clients via inbound/outbound calls. Execute transactions, prepare reports/proposals, identify sales and retention opportunities, resolve client issues, and support internal teams to improve operations.

Lead advisor adoption and execution of insurance solutions across the East Coast by delivering training, developing playbooks, coordinating with BGA and carrier partners, supporting the sales lifecycle, and driving cross-functional alignment to increase advisor utilization and conversion.

Build reusable SDKs, tools, templates, sample applications, and reference implementations that help engineering teams develop, test, deploy, and adopt AI solutions. Create documentation and onboarding resources, support AI use cases such as assistants, summarization, RAG, and agent workflows, and partner with engineering and product teams to improve developer experience, scalability, reliability, and adoption.

Leads the design, development, modernization, support, and integration of IFS Move Money workflows, including ACH, checks, wires, journals, and retirement transactions. Provides technical leadership, establishes engineering standards, mentors teams, partners with product and business stakeholders, and drives cloud-native architecture, automation, CI/CD, platform reliability, and strategic technology initiatives.

Owns the strategy, roadmap, delivery, adoption, and performance of an enterprise AI platform. Responsibilities include managing AI asset registries; enabling registration, testing, certification, monitoring, and retirement; overseeing runtime controls, data permissions, evaluation, observability, incident recovery, audit evidence, cost tracking, and FinOps reporting. Partners with engineering, cybersecurity, risk, compliance, privacy, legal, records management, supervision, data, and product teams to support responsible AI innovation.

Owns the enterprise control plane and product strategy for agentic technologies, AI platforms, non-human identities, and emerging technologies. Defines identity, authorization, governance, monitoring, auditability, risk, and enforcement capabilities that enable secure AI adoption. Translates security and regulatory requirements into scalable platform features, partners with engineering and control functions, manages roadmaps and operational performance, and communicates control gaps and decisions to senior stakeholders.

Design, develop, and support cloud-native web applications and enterprise platforms using .NET, Angular, JavaScript, SQL Server and cloud technologies. Partner with product teams, participate in platform modernization, ensure high availability and performance, conduct code reviews, testing, documentation, and support Agile delivery.