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The role involves managing provider communications, engaging in lifecycle marketing, ensuring brand consistency, and tracking engagement metrics to improve provider satisfaction and retention.

As a Customer Support Specialist, you will troubleshoot issues, educate customers on the platform, and advocate for clients and therapists in a remote setting.

As a Specialist I in Partnership Support, you'll assist clinicians and clients through calls, chats, and emails while collaborating with other teams to resolve issues.

Support provider credentialing initiatives including re-credentialing, licensing, and documentation tracking. Collaborate with teams and maintain accurate records.

Manage the credentialing processes for multiple payors, ensuring timely submissions and maintaining accuracy. Work with teams to support provider enrollment and onboarding for new payors, while managing data and documentation workflows.

The Operations Associate will coordinate between Credentialing Operations and Payor Partnerships, translating payor requirements into operational strategies and managing stakeholder communications. Responsibilities include handling new payor launches and operational workflows for credentialing and enrollment.

The Director of Revenue Operations will lead revenue systems and strategy, manage a team, optimize processes, and drive analytics for revenue growth. This role involves building scalable systems and enhancing operational efficiency across teams.

The Operations Associate will enhance the insurance operations by building automated workflows, analyzing processes, collaborating with teams, and tracking operational metrics to improve mental healthcare accessibility.