Top Tech Jobs & Startup Jobs in Charlotte, NC

Design, develop, and maintain employee training programs by partnering with subject matter experts and business teams; create and review learning content, facilitate in-person and virtual training, track project progress, and implement improvements based on stakeholder feedback.

Lead design, implementation, monitoring, and troubleshooting of cloud systems and DevOps pipelines. Define cloud architecture and roadmaps, build automated CI/CD, manage IaC and Kubernetes deployments, improve reliability and performance, introduce efficiency-enhancing technologies, and provide documentation and cross-team collaboration to resolve production issues.

Conduct outbound B2B sales for Spectrum Business Internet, Voice, Video, and Mobile solutions. Build relationships with business decision-makers, identify needs, present tailored proposals, handle objections, expand existing accounts, and meet monthly sales targets. Maintain accurate customer and sales records, generate leads, provide professional customer experiences, troubleshoot technical issues, and adapt to changing priorities in a call-center environment.

Manage supplier engagement and small business participation programs within procurement operations. Develop strategic supplier initiatives, oversee reporting controls, analyze spending and supplier activity, monitor program performance, and present results to leadership. Lead supplier development efforts including capacity building, mentorship, and networking while collaborating with procurement analytics and cross-functional stakeholders. The role requires office-based work and 10–15% travel.

Handle inbound customer calls, investigate and resolve billing, pricing, and service concerns, process orders and account lookups, and identify opportunities to retain, upsell, and cross-sell telecommunications products. Representatives must meet call-handling and sales goals while delivering professional customer service in an in-office call center. The role requires bilingual English and Spanish communication, flexible scheduling, overtime availability, and proficiency with multiple software applications.

Engages customers by phone to resolve billing and service issues, retain accounts, and upsell Spectrum video, internet, and phone products. Processes orders, explains product comparisons, meets call-handling and sales goals, and supports customer satisfaction. The role requires professional communication, computer and billing-system proficiency, handling difficult customers, schedule flexibility, and a high school diploma or equivalent. Two or more years of call-center customer service or phone sales experience is preferred.

Maintain and audit enterprise inventory and network data across advanced TV and digital ecosystems. Onboard inventory sources, manage mappings and naming conventions, troubleshoot data issues, collaborate with cross-functional teams, and support process improvements, testing, and documentation to ensure data quality and operational readiness.

As a Multimedia Journalist, you'll report on community stories by pitching, writing, shooting, interviewing, and editing, working across traditional and digital platforms.

Support post-sale campaign execution and reporting for assigned accounts: enter and review orders, manage ad copy and traffic instructions, coordinate cross-functionally with Billing, Traffic/Operations, Ad Ops, and Finance to ensure accurate fulfillment, billing, pacing adjustments, and make-goods.

Lead real estate construction and renovation projects from planning through completion, managing budgets, schedules, vendors, permits, and cross-functional stakeholders while ensuring quality, safety, and continuous improvement for multi-million dollar initiatives.