Top Tech Jobs & Startup Jobs in Charlotte, NC

The Manager in Digital Service & CX will drive the adoption and development of digital customer self-service, manage projects, and enhance customer experiences through innovative solutions.

The Systems Engineer II designs, develops, and implements OSS applications, provides application administration, creates design documents, and supports systems engineering activities.

The Client Services Manager III leads enterprise client interactions, resolves complex issues, and enhances satisfaction while managing account profiles, billing, and cross-functional collaboration.

As a Sales and Customer Solutions Representative, you will enhance customer satisfaction, retain customers, resolve inquiries, and upsell services, playing a key role in revenue growth.

The IT Manager oversees Spectrum's voice technology initiatives, manages relationships with carriers, ensures operational stability of voice services, and leads a team in problem-solving and continuous improvement within the telephony environment.

As a Mid Market Account Executive, engage business clients, conduct needs analyses, design sales proposals, and drive sales for voice, data, and video solutions.

The Director of National Sales leads a sales team, develops strategies, fosters client relationships, and drives revenue growth across Spectrum Reach markets.

The Business Account Executive is responsible for driving growth by prospecting new business sales, conducting needs analyses, and achieving sales targets for communication solutions.

The Supervisor manages retention agents, focusing on customer retention and upselling products, while ensuring compliance and coaching for improved performance.

The Supervisor oversees ADA accommodations, manages coordinator workflows, ensures compliance with HR policies, and enhances employee support. They also provide team leadership and manage accommodation requests while maintaining strong partnerships across departments.