Top Tech Jobs & Startup Jobs in Charlotte, NC

Deliver and automate software deployments, monitor and troubleshoot production systems, develop deployment scripts and monitoring strategies, provide production support and incident management, and collaborate across development, testing, and infrastructure teams.

Support and improve third-party billing systems by analyzing performance, documenting requirements and procedures, handling mass adjustments, reporting, interfaces and outages, training users, assisting backlog processing, and contributing to project scheduling and status reporting.

Partner with Customer Experience and sales teams to plan, monitor, troubleshoot and optimize multiscreen advertising campaigns. Support escalations, validate campaign setup, test system/process upgrades, analyze performance metrics, develop solutions, and assist training. Liaise with cross-functional teams to ensure campaign accuracy, compliance, and client retention.

Design, develop, integrate and maintain ERP financial applications using Oracle and PL/SQL. Troubleshoot and optimize systems, ensure security and compliance, lead code reviews, estimate work, participate in Agile/Scrum, and mentor junior developers.

Handle inbound customer calls, investigate concerns, resolve billing and service issues, process orders and account updates, and identify upsell, cross-sell, and retention opportunities. Meet customer solutions activity and call-handling goals while professionally explaining Spectrum products, services, pricing, and competitive advantages. This is an in-office call center role requiring flexible scheduling and overtime availability.

Leads the Residential Multi-Tenant Sales department, manages sales staff and service partners, drives achievement of sales goals, assigns leads and territories, oversees commissions and payroll accuracy, communicates market offers, and provides recruiting, training, coaching, performance management, and safety support. The role is approximately 80% office-based and 20% field-based, with travel as required.

The Payroll Manager role is responsible for payroll-related work, but the provided description does not include specific duties, qualifications, compensation, travel expectations, or required technologies. Applicants must be legally authorized to work in the United States without current or future employment-based immigration sponsorship.

Handle inbound customer calls in an in-office call center to resolve billing and service issues, retain customers, process orders, and identify upsell/cross-sell opportunities while meeting call metrics and sales goals.

Supervise and coach retention call center agents to retain and upsell residential customers across video, internet, and phone. Monitor calls, manage performance metrics, provide data-driven recommendations, ensure compliance with retention rules, process orders, and handle escalated customer issues.

As a Network Engineer IV at Spectrum, you will design and develop complex network systems ensuring stability and scalability, mentor junior engineers, and manage projects. Responsibilities include troubleshooting network issues, collaborating with architects, and documenting project requirements to support business operations effectively.