Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead paid media analytics for Life Company, using SQL/Python and advanced statistics to measure and optimize paid social/search and AI-powered search. Build audience segmentation, run incrementality/experimentation, create visualizations and recommendations, and partner with marketing to drive acquisition and engagement.

Supports strategy, roadmap development, delivery, and optimization of AI virtual assistant capabilities. Translates member and business needs into product requirements, partners with cross-functional teams, analyzes performance metrics, develops business cases, and prioritizes enhancements. Requires digital or technology product management experience, Agile collaboration, stakeholder communication, and familiarity with conversational AI, chatbots, digital banking, and customer self-service experiences.

Performs actuarial pricing, valuation, risk management, and profitability analyses for life insurance and annuity products. Runs actuarial models, compiles data, generates reports, monitors experience trends, identifies sources of gain and loss, tests assumptions, and supports product pricing and model improvements. Ensures risks are identified and managed according to company policies.

Leads strategy, roadmap, discovery, delivery, and optimization of USAA’s live chat and related digital communication experiences. Translates member and business needs into product requirements, partners with cross-functional teams, analyzes KPIs and operational data, develops business cases, influences senior stakeholders, and manages risk and compliance. Requires digital or technology product management experience, Agile and Lean practices, user-centered design knowledge, and familiarity with contact center platforms and analytics tools.

Leads Property & Casualty inbound channel marketing across websites, mobile apps, onboarding, and other digital touchpoints. Owns personalization, Next Best Experience/Action, decisioning, experimentation, performance reporting, and optimization strategies. Partners with analytics, product, MarTech, IT, and business teams to improve engagement, acquisition, retention, adoption, and member value. Develops channel roadmaps, audience strategies, testing programs, KPIs, business cases, and executive recommendations.

Supports actuarial analyses for pricing, modeling, reserving, product projections, repricing, valuation, and risk assessment. The intern runs actuarial models, prepares data and reports, applies foundational actuarial techniques, and follows risk and compliance procedures under supervision. The role is designed for students pursuing degrees in actuarial science, mathematics, statistics, computer science, economics, or finance.

Leads business change governance and oversight, including stakeholder engagement, impact and readiness assessments, change strategy, sustainment planning, risk monitoring, pipeline management, and executive coaching. Partners cross-functionally to manage organizational transitions, address resistance, ensure compliance with risk policies, and support successful implementation. The role also develops guidance and communications, mentors change partners, and monitors change effectiveness within a highly matrixed banking environment.

Provides legal counsel to mortgage and home equity lending leaders on federal and state laws, regulatory compliance, product development, operational changes, governance, and examinations. Leads complex legal matters, monitors regulatory developments, manages outside counsel, advises business and risk stakeholders, and supports senior attorneys and junior team members.

Manages digital and technical workflow products from research and opportunity identification through market validation and delivery. Creates roadmaps, business cases, requirements, and execution strategies; collaborates with business, UX, technology, operations, and marketing stakeholders. Uses data-driven analysis to monitor KPIs, identify improvements, and communicate complex concepts. Supports workflow modernization, risk management, Agile delivery, and continuous improvement across enterprise platforms.

Leads organizational change initiatives across the bank by developing change strategies, readiness and impact assessments, sustainment plans, and communications. Partners with cross-functional teams and executives to manage resistance, build change capability, identify risks, and ensure successful implementation. Coaches leaders, mentors junior change professionals, and helps mature enterprise change management practices within a regulated financial services environment.