Top Tech Jobs & Startup Jobs in Charlotte, NC

PNC Bank Logo
PNC Bank

System Reliability & Support Lead - Hogan and Umbrella

Reposted 15 Days AgoSaved
Remote or Hybrid
USA
75K-150K Annually
Mid level
75K-150K Annually
Mid level
Machine Learning • Payments • Security • Software • Financial Services
The role involves supporting production environments, troubleshooting incidents, upgrading systems, and training staff on Hogan migration. It emphasizes monitoring system performance and ensuring compliance with technology standards.
Top Skills: APIsApplication DevelopmentHoganIt Service Management (Itsm)Software SolutionsUmbrella
PNC Bank Logo
PNC Bank

Technology Solution Center Analyst Lead

17 Days AgoSaved
Remote or Hybrid
USA
41K-69K Annually
Mid level
41K-69K Annually
Mid level
Machine Learning • Payments • Security • Software • Financial Services
Lead escalation point for enterprise service desk: provide multi-channel (chat/ticket/phone) technical support, troubleshoot hardware/software/network issues, manage incidents in ServiceNow, coach junior analysts, identify process improvements, and uphold security and customer service standards in a remote environment.
Top Skills: Chat Support PlatformsItsm PlatformsNetworking FundamentalsRemote Desktop ToolsServicenowTicketing Systems
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