Top Tech Jobs & Startup Jobs in Charlotte, NC

Serves as the liaison between business stakeholders and ServiceNow developers, gathering requirements and mapping business processes to workflows. The role supports dashboards, KPIs, performance analytics, data validation, cleansing, transformation, testing, UAT, documentation, data governance, compliance, training, and process optimization. It develops user stories, acceptance criteria, and test scripts while helping federal agencies improve ServiceNow reporting, workflow automation, and operational performance.

Provides senior-level systems administration and IT operations support for a Department of State contract. Responsibilities include desktop, infrastructure, application, web services, and network support; incident, problem, and change management; root cause analysis; application deployment; and ticket ownership. The role leads technical initiatives, supervises and mentors systems administrators, supports geographically distributed users, and maintains reliable enterprise IT services. Active Secret clearance and extensive IT service management experience are required.

Designs, develops, tests, and maintains AI-enabled applications and agent workflows using Python, LangChain, Microsoft Agent Framework, RAG, APIs, and cloud AI services. Integrates models with enterprise data and applications, builds evaluation and testing processes, supports CI/CD deployment and monitoring, and applies security, privacy, and responsible AI practices. Collaborates with product, data, cybersecurity, infrastructure, and functional teams to deliver secure, reliable solutions for federal mission needs.

Engineer and maintain enterprise IAM solutions using SailPoint IdentityIQ, Azure Entra ID, SSO protocols, PKI, PIV authentication, FIDO, and privileged access management. Responsibilities include integrating IAM with applications and third parties, defining roles and access models, supporting onboarding and lifecycle workflows, automating processes with PowerShell, documenting technical architecture, and advising stakeholders on identity security best practices.

Designs enterprise IAM solutions for a government customer using SailPoint IdentityIQ, Azure Entra ID, modern authentication protocols, PKI, PIV, FIDO2, RBAC, and privileged access management. Provides technical leadership, architecture guidance, stakeholder advising, and integration support for applications and third parties. Defines access roles, identity lifecycle workflows, and automation opportunities while collaborating with Azure, network, security, and vendor teams. Supports risk reduction, resiliency, certificate lifecycle management, and next-generation IAM service delivery.

Designs, configures, maintains, and troubleshoots large-scale Azure Virtual Desktop and VDI environments. Provides Tier 3/4 support, optimizes desktop interoperability, manages endpoint and profile technologies, integrates Office 365 services, and improves automation and operational processes. The engineer also performs trade studies, recommends technical solutions, supports complex production environments, and collaborates with system administrators and stakeholders.

Designs, implements, modernizes, and supports Windows and Azure infrastructure in a distributed government enterprise environment. Responsibilities include Azure service delivery, system assessment, migration planning, infrastructure implementation, incident troubleshooting, risk management, technical documentation, customer meetings, project planning, and escalation coordination. The engineer also develops and hardens Windows servers, manages Azure through Intune and Azure Active Directory, and contributes to platform availability and performance improvements.

The Mongo Database Engineer will design and implement database solutions, enhance security, lead automation processes, and optimize database structures, contributing to national security initiatives.

Support government acquisition efforts by developing SOWs/PWSs/SOOs, preparing acquisition strategies, J&As, and IGEs, ensuring FAR/DFAR compliance, managing solicitations and contract documentation, tracking acquisition timelines, and collaborating with program managers, engineers, and vendors.

Lead and manage federal acquisition activities: draft SOWs/PWSs/SOOs, prepare acquisition strategies, J&As, and IGEs, ensure FAR/DFARS compliance, coordinate stakeholders, track timelines, maintain contract records, and standardize procurement documentation to support mission-driven programs.