Top Tech Jobs & Startup Jobs in Charlotte, NC

Oversee multiple medium- to large-scale projects from planning through delivery. Create project plans, schedules, budgets, risk and contingency plans, status reports, and other documentation. Coordinate cross-functional teams, resources, milestones, and deliverables; facilitate meetings; monitor costs and risks; resolve issues; and communicate project status to management, clients, and stakeholders. Projects may involve mortgage servicing transfers and technology initiatives.

Processes and maintains variable- and fixed-rate HELOC accounts, including draw reviews, segment setup, billing validation, interest calculations, loan maintenance, exception reporting, and discrepancy resolution. Supports customer escalations, regulatory compliance, documentation, workflow monitoring, and process improvement while collaborating with internal teams and external partners to ensure accurate and timely mortgage servicing.

Build and maintain relationships with assigned mortgage and real estate clients, provide complex customer service, deliver training and product demonstrations, troubleshoot Zendesk and Valon issues, coordinate escalations and cross-functional meetings, develop client materials, report on account activities, and recommend process, product, and software improvements.

Analyzes operational data and business processes to identify problems, define requirements, develop solutions, and improve data content and profitability. Manages data aggregation projects, creates reports, documents processes, trains offshore resources, and standardizes procedures. Partners with business stakeholders, vendors, and subject matter experts while applying data metrics, audit procedures, and strong analytical and communication skills.

Oversee multiple medium-to-large projects from planning through completion. Responsibilities include developing schedules, budgets, risk and contingency plans; coordinating cross-functional teams and resources; facilitating status meetings; monitoring milestones, costs, and risks; resolving issues; and communicating project updates to management, clients, and stakeholders.

Manage bulk mortgage loan onboarding projects from planning through post-onboarding review. Coordinate clients, retiring servicers, internal teams, and external partners; establish timelines, track project plans, communicate status, resolve concerns, maintain transfer procedures, and ensure accurate, timely completion. The role requires strong mortgage servicing and transfer-of-servicing knowledge, stakeholder management, customer service, communication, and Microsoft Office proficiency.

Coordinates commercial title workflows, vendor relationships, order requests, file status, document completeness, and settlement preparation. Reviews title data, resolves service issues, monitors vendor performance, supports onboarding, escalates complex title matters, and manages vendor-related projects, schedules, standards, and procedures while maintaining communication with internal stakeholders and external partners.

Examines commercial real estate titles across Maryland jurisdictions by researching public records, verifying ownership and legal descriptions, identifying liens, easements, leases, and other restrictions, and resolving discrepancies. Prepares accurate title commitments and reports while collaborating with underwriters, clients, and internal partners to support complex multi-property transactions. The role requires independent analysis, strong organization, legal and real estate terminology knowledge, and proficiency with office and property research tools.

Designs, develops, tests, documents, and deploys scalable data architectures, big data platforms, ETL pipelines, and data warehouse solutions. Improves process automation, infrastructure scalability, data reliability, and quality. Troubleshoots complex data issues, performs validation and performance tuning, and collaborates with developers, architects, analysts, data scientists, and functional teams to deliver business-aligned data solutions.

Assist escrow branch operations with disbursement processing by setting up ledgers, reviewing supporting documents, entering closing statement data, balancing files, verifying funds, and preparing closed files for disbursement. Coordinate with escrow officers and title agents to resolve discrepancies and distribute funds accurately. The role requires basic accounting knowledge, settlement statement familiarity, strong analytical and customer service skills, attention to detail, and flexible hours.